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Beginner

Hunt Group - CME 7.1

I created a hunt group with the below configuration. All phones rings when the pilot number is dialed but when the receptionist receive the first call, and another call comes into the pilot number the other phones doesn't receive the next call. Can anyone tell me what I am missing in the configuration to make the members in the list receive the next call? There are only three members in the group.

 

voice hunt-group 1 broadcast
pilot 100
list 100, 101, 102
final 103

  

4 REPLIES 4
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Rising star

Re: Hunt Group - CME 7.1

In 'ephone-dn' releted to the extension 100, do you have 'dual-line' settings configured?
Do you have 'no huntstop' configured?

 

Regards.

Highlighted
Beginner

Re: Hunt Group - CME 7.1

Thanks for the response. The dn is configured for octal-line and the "no huntstop isn't configured.
Highlighted
Beginner

Re: Hunt Group - CME 7.1

Hi

Cn you try using sequential instead of broadcast and see what results you get.

Highlighted
VIP Advisor

Re: Hunt Group - CME 7.1

Hi,

You need to disable huntstop and enable huntstop channel.

ephone-dn 15 octo-line
huntstop channel 1
no huntstop

Give a try and see.
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