i have following problem.
We have a Team that has a hunt pilot -> hunt list -> line group.
When everybody is in the office they log into the hunt group and get calls that comes through the hunt pilot or if people call theire directory number.
Because corona 3/4 people are in homeoffice and have the offices phones forwarded to their cell phones.
I've read that the hunt pilot ignores the forward settings of a line group member which i can confirmbut only at 2 phones...
Two of them are Cisco IP Phone 7945 and the other two are IP Phone 8841.
On the 7945 works the forwarding thru the hunt pilot without problems but if a call comes thru the hunt pilot to the 8841 the forwarding is ignored and the phone rings.
I have no clue why it works on the 7945 and not on the 8841.
We are running on cucm 220.127.116.1100-21
I Hope you guys can help me.
Solved! Go to Solution.
Is SNR configured for the devices that do ring the mobiles?
Then you'd need to review CUCM traces to confirm the behavior, but I've never seen that happen.
this is buggy behavior. I spend too much time on this problem and finally, TAC confirmed. Probably it will depend on the version.
- This Bug is Call Manager/IOS bug and unfortunately, it has no fixed release to upgrade to, as this is a limitation on the CUCM more than a buggy behavior.
- In this case, the Call Manager is just Working As Designed (WAD).
if this helps, please rate.