Hunt Group Logout feature behavior

[jhindmarsh]

Running CUCM 8.6.2-22900-9, when all users are logged out of a hunt group, what should happen if you have configured the "Forward Hunt no Answer" and "Forward Hunt Busy"?  What I am seeing, is that the caller hears ringing until the RNA timeout happens.  I was under the impression that hunting should stop and the busy condition be set.

Has anyone seen a similar issue or is this working as designed?

[Rob Huffman]

Hi Jesse,

I don't believe this is working as expected, and I don't see

any related bugs in the 8.6 version release. If the time that

callers hear ringing = the RNA timer when all member of the Line group are logged

out, I would look at whether or not any of the Line Group member

DN's are shared on any other phones.

Cheers!

Rob

"Clocks go slow in a place of work
Minutes drag and the hours jerk" 

-The Clash

[jhindmarsh]

Rob,

Thanks for the input.  I am still checking around to see where the issue is.  There are not duplicate or shared DN's involved with these groups.

I created a quick test Hunt Group, and the forwarding worked as expected.  THe existing Hunt Groups, not so good....

[jecker]

I am seeing the same issue, did you ever figure out why this is happening?

Thanks.