Hunt Pilot - Cannot ring more then 180 Sec

[asafgo616]

Hello,

i have a Hunt Pilot with Queue and 2 DN Selected in the line group(62600,62604),
The Distribution Algorithm is Longest Idle Time.

The maximum Hunt Timer is in blank

The issue is:

When I Dial to the Hunt pilot number:

if I changed the RNA to 180 Sec - its ring in 62600 After a 180 Sec I got a Busy tone.

if I changed the RNA to 120 Sec -its ring in 62604, After a 120 Sec the call ring in 62600, but after a 60 Sec I got a Busy tone.

The issue occurs with queue and without, Also with other Distribution Algorithm.

Its looks like there is a Timer that configured to 180 Sec, I tried to change the T301 Parameter but the issue still happened.

Someone can help to Fix this problem?

Thanks,

Asaf Goldberg

[Aadhil Salim]

Hey,

What's your requirement.

Thanks 

Aadhil Salim 

[asafgo616]

Hi Aadhil,
I have Line group with 2 DN's
I need to Ring in every DN 180 Sec (360 Sec Total)

Thanks,
Asaf Goldberg