cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
535
Views
0
Helpful
5
Replies
Highlighted
Beginner

hunt pilot queue silence

Hello

I have problem with cucm 10.5.2-10000-5 .

sometime when I call to hunt pilot I got silnce in queue(hunt pilot) .

after we made reset to server MOH  the problem solved .

call flow:

PSTN->VG(MGCP)->Hunt pilot

I found a bug .

https://tools.cisco.com/bugsearch/bug/CSCuq94353/?referring_site=bugquickviewredir


How can I make sure that this bug?


1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Rising star

is the issue happening with both internal and external calls ?

if its for external calls only, then make sure the right MRGL which has the MOH is assigned to the gateway.

also have a look on the bug once, where the fix is on 11.x

https://tools.cisco.com/bugsearch/bug/CSCuh15872

Venkatesh.

-Do rate helpful posts.

View solution in original post

5 REPLIES 5
Highlighted
Rising star

is the issue happening with both internal and external calls ?

if its for external calls only, then make sure the right MRGL which has the MOH is assigned to the gateway.

also have a look on the bug once, where the fix is on 11.x

https://tools.cisco.com/bugsearch/bug/CSCuh15872

Venkatesh.

-Do rate helpful posts.

View solution in original post

Highlighted

The problem occurs in  external calls.

Highlighted

please get this verified by Cisco TAC as this behavior seems to be bug as mentioned.

Highlighted

I have 3 server moh ,

when I disable server 1ׂ (server moh) .

The problem solved .

any idea?

Highlighted

Looks like the moh file is not uploaded on the server on which you disabled moh server. Upload the mob file on this server as well.

Manish

Content for Community-Ad