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Hunt Question

Marco Villani
Beginner
Beginner

Hello,

I have a scenario where incoming call needs to ring to both manager and secretary phones at the same time, in the event that nobody answer than its going to hunt to a group of 2 secretary. I was able to accomplish this building 2 line group . my challenge is in the event that the first secratary logs off the hunt , how can I get the next member to take her place?I tried using a shared line eliminating the second LG,manager doesn't need to log off , but that didn't work.

I'm using CUCM version 7.1.5

thank you in advance.

1 Reply 1

philip.e.denton
Participant
Participant

You could tell the secretary not to log out and just let the RoNA/RB behaviors take care of things as normal

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