Hunt to VM Setup

[S N]

Guys,

Got a doubt with Voicemail.

Scenario is:

User called an extension 1000 and after few rings when no answer / busy the call would forward to another extension 1001 and still no answer / user busy then the call should go to the Voicemail for extension 1000.

Can anyone suggest steps to achieve this scenario.

Thanks

Sathya

[Jaime Valencia]

Hard to say, if you don't mention what you're using...

assuming CUC, that's the default behavior.

[S N]

Thanks Jamie. Yes its CUC. Sorry for not mentioning.

But the call goes to the forwarded extension 1001 VM not the original extension 1000 VM.

Thanks

Sathya

[Chris Deren]

In Unity Connection what is the following parameter set to:

• Advanced > Conversations > “Use Last (Rather than First) Redirecting Number for Routing Incoming Call“