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david.sua
Beginner
Beginner
‎05-28-2012 01:14 AM
‎05-28-2012 01:14 AM

I am unable to take first line with TAPI.

Hi all,

I am installing a web launcher (Thanks to Paolo) that connect via TAPI.

I have several ephones but in one of it, There are have a problem.

TAPI installation don´t recognize Line 1 of the ephone, but only for ephone 1.

The ephone is a 7965 with two 7915-24 modules.

I have another ephone (ephone 2) with the same modules and I don´t have this problem.

Under ephone configuration, if I set type command to 7965 without modules ( type 7965), then, the Line 1 appear into TAPI installation, but, if I set type command to 7965 with modules ( type 7965 addon 1 7915-24 2 7915-24), don't appear.

I have CUCME 8.8

Anybody have any idea?

Regards.

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