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i cannot turn on the Voice Feedback feature on cisco IpPhone 8841 8861 series

Hk15
Level 1
Level 1

Hi all, 

 

i need to enable the voice feedback on the accessibility settings and unfortunatly the buttons is locked and it s impossible to activate it .

we are using cisco ip phone 8841 and 8861 running on firmware sip88xx.12-5-1SR1-4 and cucm version: 10.5.2.

 

someone can help me in this concern please ? 

 

Many thanks  in advance

9 Replies 9

Jaime Valencia
Cisco Employee
Cisco Employee

Is the settings access set to enabled?

HTH

java

if this helps, please rate

hi Jaime , 

 

yes , "Settings access" is enabled on the phone.

 

a

Ratheesh Kumar
VIP Alumni
VIP Alumni

Hi there

 

How about by pushing the Select button three times ?

 

Enable Voice Feedback from Accessibility

You can enable or disable the Voice Feedback feature by pushing the Select button on the Navigation ring three times. But you can also access this feature from the Accessibility setting on your phone.

With Voice Feedback enabled, you press your Softkey buttons twice to use or configure a feature.

Procedure


Step 1

Press Applications .

Step 2

Select Accessibility > Voice Feedback.

Step 3

Select On to enable the feature.

Step 4

Select Exit twice to save your settings and return to Applications.

 

 

Hope this Helps

Cheers
Rath!
***Please rate helpful posts***

 

Hi Rath

 

nothing happens when i push the Select button three times.

 

the softkey to enable the voice feedbzack is grayed in Applications ---> Accessibility 

 

a

Have you solved the issue. I am having the same issue . If you solved it please let us know

hi,

yes , on which version the cucm is running ?

not supported on 10.5 .

Hi,

 

We are using CUCM version 11.5 

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Hi there,

 

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