I could not make Caller Id work with 2911 FXO it's showing "Unknown Number" on IP Phone display

[Kassimaltaregi]

I've tasted the lines using an analog phones and I am able to see the caller Id on the display.

I have to tried different permutation and combination. Can anyone help me plz :(

Thank you in advance

[Jonathan Unger]

Have you tried configuring the "caller-id enable" command on the FXO port receiving the call?

[Kassimaltaregi]

Hi Jonathan,

Thanks for your replay I have tried many config combination along with shut no shut 

voice-port 1/0/12
 supervisory disconnect dualtone mid-call
 supervisory custom-cptone FXO
 echo-cancel coverage 64
 cptone BE
 timeouts wait-release 1
 connection plar opx 240
 impedance complex2
 description Direct No. 4936251
 caller-id enable
 caller-id alerting line-reversal
 caller-id alerting dsp-pre-allocate

[Mohammed al Baqari]

Hi,

Can you please explain the topology and share the output of debug voice ccapi?

[Kassimaltaregi]

Hi Mohammed,

our setup is we have one Cisco 2911 router with FXO ports and it's resisted with the Call Manger as h323 gateway

Thank you

Kassim Mohammed

[Mohammed al Baqari]

Hi,

Use cptone as US and caller-id alerting ring 1.

Then share the debug voice ccapi and debug cch323 h225. Share the calling/called numbers

[eric.ahernandez]

Can you try this?

 caller-id alerting ring 2
shut
no shut

[Kassimaltaregi]

Hi Eric,

Yes I've already tried that one also ring 3 and 4 

Thank you

Kassim

[eric.ahernandez]

Hi Kassim,

Hmm, then my guess is it has something to do with the cptone that prevents the router from parsing the caller ID correctly.

supervisory custom-cptone FXO

cptone BE

Can you explain why you have a custom cptone and the Belgium cptone as well? Is this a setting you normally do? and for what purpose