11-19-2011 02:31 AM - edited 03-16-2019 08:08 AM
Dear ,
After upgrading , it is appear mesage ( License warning : System operating on insufficient license . Please
upload additional license file .
when i try to delete : Error occurred . one or more record did not get delete . [4917] license file not loaded .
when i try to add : Add faild .[4917] license file not loaded .
What steps should I take to solve this problem ?
Best Regards,
11-19-2011 03:31 AM
Dear sir ,
Please I need is very necessary .
Thanks,
11-20-2011 06:32 AM
Hi
For a 4---> 6 upgrade, you go to the license upload section in CCMAdmin, and get the interim license generated by the upgrade. You then go to www.cisco.com/go/license and find the link for CCM upgrade licenses and paste the contents of the license into the tool - it generates a proper license for you.
This is all in the upgrade guides you should have read.
Aaron
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11-20-2011 10:26 AM
Dear Aaron ,
Thank you for answer me ,but i am soory the web site it is not open .
Best Regards,
11-20-2011 11:54 PM
Hi
It was down yesterday - no point telling me that, I'm not Cisco! If it happens again, call them - usually if you don't someone else will as it's a pretty busy/important site I guess.
It's up now anyway. You're looking for the 'migration license' option at the bottom of the page.
Aaron
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