I got a problem with CUE Network Module

[tiger14032010]

Dear all,

I have been configure the Network Enhance Module Cisco Unity Express. I can't connect to network module, I try to ping the Ip Address, it did not work. Then I try to plug and play the network into Router again, It work fine, after I configure AA about 3 days, it work fine but I couldn't connect to network module again by telnet, about 2 days. I can ping and connect to the network module by HTTP. I have to reload router 2 times but I can't connect to the network module. I use the command line "Service-module integrate-service-module 1/0 session" and have a message "try 10.0.0.21, 2067.. Open" then I press Enter, it does'nt work.

Thanks and regrads

[change333]

I am also experiencing the same problem. However, the CUE is accessible via GUI. I noticed there the TTY speed is little odd.

      1    1 AUX   9600/9600  -    -      -    -    -     0      0    0/0      -

    131  131 TTY 115200/115200-    -      -    -    -     7      0    0/0      -

[tiger14032010]

Thanks Change333.

But my problem doesn't same it.

Thanks

[cadet alain]

Hi,

You must connect to the service-engine which should appear in the sh ip int br output.

So the command should be service-module integrated-service-engine 1/0 session

Regards.

Alain.

[tiger14032010]

Hi,

CUE Network Module was work fine, I had configure the Auto Attandent, But I couldn't connect to the CUE Network Modoule about 2 days. I try to test it, I

can ping and login the CUE Network moudle by HTTP, but I didn't telnet by Command line "Service-module integrated-service-engine 1/0 session"

I think the hardware had problem. so Somebody get same my problem.

Thanks and Regards

[j.faure]

Hi

Like on terminal server sometime the line is stuck for any reason ...

Check the line busy (with *)  and try to clear it .

Router#sh line
   Tty Line Typ     Tx/Rx    A Modem  Roty AccO AccI  Uses  Noise Overruns  Int
*     0    0 CTY              -    -      -    -    -     8      2    0/0      -
      1    1 AUX   9600/9600  -    -      -    -    -     0      0    0/0      -
*    66   66 TTY   9600/9600  -    -      -    -    -     9      0    0/0      -
*   514  514 VTY              -    -      -    -    -     8      0    0/0      -
    515  515 VTY              -    -      -    -    -     1      0    0/0      -
    516  516 VTY              -    -      -    -    -     0      0    0/0      -
    517  517 VTY              -    -      -    -    -     0      0    0/0      -
    518  518 VTY              -    -      -    -    -     0      0    0/0      -

Line(s) not in async mode -or- with no hardware support:
2-65, 67-513

router#clear line 514

[hptvietnamsupport]

Hi,

Anybody got same LongPham Problem. Can't connect to CUE from the Cisco Router.

Thanks

[hptvietnamsupport]

Hi All

Anybody got same problem? Please, Can you give me the solution?

Thanks