I have a hearing impaired employee and need to create a one button answer and transfer button

[Rew Waltman]

I have a hearing impaired employee and need to create a one button answer and transfer button.

The button will need to

Answer > Transfer > Dial Number > Transfer

I have created directory number that is permanently forwarded to the hearing impaired service called Sorenson.

It will then connect an interpreter with our employee at a special televideo workstation.

I'm stumped.

Calll manager version 8.6

[Brandon Buffin]

Does the user also need VM? If not, create a voicemail profile that forwards to the service. Then, pressing the iDivert key will send the call directly to this profile.

Brandon

[Rew Waltman]

The user will be using different phones with different directory numbers and some of those are assigned to a call handler when not answered.