04-15-2021 02:33 AM
Hi Guys,
I have CUCM ver 11 and have the last management were installed CUWL 35 license in PLM, but give me 0 installed license and insufficient license. I have 3 Enhanced phone and 28 Basic phone, but no one of them is got the license from PLM!
the problem I cannot do any thing in CUCM for example to add user or edit SIP trunk configuration because I got error message related to insufficient license!
How can I solve the issue?
Thanks,
Mohammad
04-15-2021 03:08 AM
Go to plm license usage and check the license installed.
Make sure you added the CUCM instance on PLM
04-15-2021 03:17 AM
The license file is fulfilled there and CUCM instance added!
04-15-2021 03:51 AM
Performs a sync from product instance page.
04-15-2021 03:53 AM
I did! and showed me synch successfully but still insufficient license
04-15-2021 05:45 AM
Can you share the usage screenshot from PLM.
04-18-2021 01:54 AM
04-18-2021 03:05 AM
Asper your lic7.png, license file has expiry date mentioned which is 15 April 2020. Not sure why, you need to contact licensing TAC. please open a Licensing SR from below link.
https://mycase.cloudapps.cisco.com/case
Have a look on the below taken from my lab, and the file is permanent.
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