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ICCS defined QoS Policy

shaftstri
Level 1
Level 1

Can someone please share a defined QoS policy map for ICCS Cluster over Wan CUCM 7.1.3 or the best way to match traffic for all ICCS

Thanks

class-map match-all VOICE-RTP

  description VOIP Bearer Traffic

match access-group name VOICE

class-map match-all VOICE-CONTROL

class-map match-all ICCS

!

!

policy-map VOIP-QOS

  description Set DSCP for VOIP Control, ICCS and Bearer Traffic

class VOICE-RTP

  priority percent 33

  set ip dscp ef

class VOICE-CONTROL

  bandwidth 16

  set ip dscp cs3

class ICCS

  bandwidth 1500

class class-default

  fair-queue

2 Replies 2

Steven Holl
Cisco Employee
Cisco Employee

ICCS appears to be a third party contact center solution that runs SIP?

class-map match-all VOICE-RTP

  description VOIP Bearer Traffic

  match access-group name VOICE   <----Make sure this ACL matches UDP 16384-32767, and also whatever ports ICCS uses for RTP.

class-map match-all VOICE-CONTROL

match ip protocol skinny

match ip protocol sip

No need to have a separate queue for ICCS, since it looks to be mostly SIP and you'll catch that in the control queue.

If you know what DSCP values ICCS uses, you can classify on DSCP instead of using NBAR or ACLs.

djh278778
Level 1
Level 1

Hello,

This may not be what you want but this document (under wan considerations) may lead you to the info you need to do a granular policy. One other consideration depending on your topology would be to classify based on the layer 3 addresses of the subscribers to the publishers.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/models.html#wpxref88775