10-01-2010 06:42 AM - edited 03-16-2019 01:07 AM
Can someone please share a defined QoS policy map for ICCS Cluster over Wan CUCM 7.1.3 or the best way to match traffic for all ICCS
Thanks
class-map match-all VOICE-RTP
description VOIP Bearer Traffic
match access-group name VOICE
class-map match-all VOICE-CONTROL
class-map match-all ICCS
!
!
policy-map VOIP-QOS
description Set DSCP for VOIP Control, ICCS and Bearer Traffic
class VOICE-RTP
priority percent 33
set ip dscp ef
class VOICE-CONTROL
bandwidth 16
set ip dscp cs3
class ICCS
bandwidth 1500
class class-default
fair-queue
10-01-2010 08:10 AM
ICCS appears to be a third party contact center solution that runs SIP?
class-map match-all VOICE-RTP
description VOIP Bearer Traffic
match access-group name VOICE <----Make sure this ACL matches UDP 16384-32767, and also whatever ports ICCS uses for RTP.
class-map match-all VOICE-CONTROL
match ip protocol skinny
match ip protocol sip
No need to have a separate queue for ICCS, since it looks to be mostly SIP and you'll catch that in the control queue.
If you know what DSCP values ICCS uses, you can classify on DSCP instead of using NBAR or ACLs.
10-01-2010 08:43 AM
Hello,
This may not be what you want but this document (under wan considerations) may lead you to the info you need to do a granular policy. One other consideration depending on your topology would be to classify based on the layer 3 addresses of the subscribers to the publishers.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/models.html#wpxref88775
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