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identify mute event in phone console log

Jeff G
Level 1
Level 1

I'm looking for a way to identify when a call is placed on and off mute, primarily on a 7841 running 11-7-1-17.  Mute is a local function to the phone, so CDR is out.  Thread 3310268 tells me it should be in the console log, and that lines up with what I thought, but I'll be hanged if I can find the event entry.  Can anyone toss me a clue?  

1 Reply 1

Aeby Vinod
Level 3
Level 3
The message on console logs varies by phone models. If you can put a call on mute, unmute it,note the time and attach the console logs here, I can help you out on finding the message or line which denotes when the call was put on mute.

Please rate if you find this helpful.

Regards,
Aeby


Please rate if you find this helpful.

Regards,
Aeby