Thanks to anyone who can assit.
CUCM System version: 10.5.2.12901-1
Cisco Unity Connection version: 10.5.2.10000-5
Having an issue when someone calls my 8841 phone and I press the decline "iDivert" button nothing happens.
The phone displays the message temporary failure. The feature config guide says this means that the voice-messaging system does not work, or a network problem exists. I'm not sure what that means exactly. Unity works fine and no network issues that I'm aware of. The guide goes on to say "Troubleshoot your voice-messaging system. See troubleshooting or voice-messaging documentation." So, I referenced the troubleshooting Untiy documentation and found nothing related to this. Any ideas why this is not working?
I can access v-mail from the message key and login without issue. I can forward as well. This is actually a cluster wide issue and not just one phone.