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Ignoring a line

mmedwid
Level 3
Level 3

If I have a two button desk phone - 7945G - and two lines and I want to ignore one of them for a time is there a way to do that? 

e.g. suppose my second line is shared with four other people/phones.  Now I am on my lunch break and I want my phone to

not be notified if there is a call to the extension on that second line.  Is there a way I can turn it off at the phone if the Admin

give me the permission?  THanks.

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

Your options would be as following:

1. un-associate the line from the DN, need admin access

2. change the ring setting to DISABLE, you can do that from ccmuser page assuming the Ring Settings enterprise parameter is set to True.

HTH,

Chris

Anas Abueideh
Level 9
Level 9

hi,

use DnD button (don't disturbe)

HTH
Anas

please rate if it is helpful

Sent from Cisco Technical Support Android App

DND silences all lines on the phone, not just a single line and call still come in, it just silences the ringer.

Chris