09-07-2012 06:52 PM - edited 03-16-2019 01:05 PM
Hi guys, I hope you can help me on our problem with our IPT. We cant do inbound call to our voice gateway router during SRST but outboud calls is working. On debug isdn q931 shows that number is unallocated. But debug translation shows the number is being translated correctly. Debug dialpeer shows that no outgoing dial-peer is matched, show dialplan number also shows no match. Attached here is the running config and the debug result. Hope someone can help us.
thanks in advance
09-08-2012 05:28 AM
From the show ephone registered..The phones do not seem to have a line on them... We cant see any dn assigned to the phone
ephone-1[0] Mac:7487.AAC7.240A TCP socket:[1] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 9/9 max_streams=1
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:8
IP:10.120.86.2 47473 SCCP Gateway (AN) keepalive 86922 max_line 1 available_line 1 (even though we see available line, we dont see a DN)
port 2/0/10
Preferred Codec: g711ulaw
ephone-2[1] Mac:7487.A81B.B409 TCP socket:[29] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 9/9 max_streams=1
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:8
IP:10.120.86.3 59743 SCCP Gateway (AN) keepalive 86904 max_line 0 available_line 0
port 2/0/9
Preferred Codec: g711ulaw
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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson
09-08-2012 11:20 AM
Hi aokanlawon,
those are for the analog phones, however the ip phone do have dn assigned to them. See below
phone-32[31] Mac:0019.AA44.8BA0 TCP socket:[69] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 17/12 max_streams=5
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:11
IP:10.171.69.98 36630 7970 keepalive 195 max_line 8 available_line 1
button 1: dn 73 number 877028551 CM Fallback CH1 IDLE CH2 IDLE
speed dial 1:8503 Client Services
Preferred Codec: g711ulaw
ephone-33[32] Mac:0019.56FD.654C TCP socket:[56] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 17/12 max_streams=5
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:11
IP:10.171.69.27 20951 7970 keepalive 196 max_line 8 available_line 1
button 1: dn 56 number 877028896 CM Fallback CH1 IDLE CH2 IDLE
speed dial 1:8503 Regus at your Service
Preferred Codec: g711ulaw
My concern is how come its not matching the dialpeer? Im pretty sure that the configuration is correct
Here are the sample voice port summary
20001 pots up up 877028562$ 2 50/0/1
20002 pots up up 877028822$ 2 50/0/2
20003 pots up up 877024000$ 2 50/0/3
20004 pots up up 877028835$ 2 50/0/4
20005 pots up up 877028620$ 2 50/0/5
20006 pots up up 877028896$ 2 50/0/6
20007 pots up up 877028536$ 2 50/0/7
20008 pots up up 877028521$ 2 50/0/8
20009 pots up up 877028561$ 2 50/0/9
20010 pots up up 877028539$ 2 50/0/10
20011 pots up up 877028808$ 2 50/0/11
20012 pots up up 877028847$ 2 50/0/12
20013 pots up up 877028596$ 2 50/0/13
20014 pots up up 877028682$ 2 50/0/14
20015 pots up up 877028685$ 2 50/0/15
20016 pots up up 877028608$ 2 50/0/16
20017 pots up up 877028512$ 2 50/0/17
20018 pots up up 877028513$ 2 50/0/18
20019 pots up up 877028551$ 2 50/0/19
20020 pots up up 877021102$ 2 50/0/20
20021 pots up up 877028831$ 2 50/0/21
20022 pots up up 877028619$ 2 50/0/22
20023 pots up up 877021101$ 2 50/0/23
20024 pots up up 877028538$ 2 50/0/24
20025 pots up up 877028897$ 2 50/0/25
20026 pots up up 877028597$ 2 50/0/26
20027 pots up up 877028577$ 2 50/0/27
20028 pots up up 877024006$ 2 50/0/28
20029 pots up up 877028697$ 2 50/0/29
20030 pots up up 877028625$ 2 50/0/30
20031 pots up up 877028810$ 2 50/0/31
20032 pots up up 877028635$ 2 50/0/32
20033 pots up up 877028677$ 2 50/0/33
20034 pots up up 877028849$ 2 50/0/34
20035 pots up up 877028609$ 2 50/0/35
20036 pots up up 877028552$ 2 50/0/36
20037 pots up up 877028618$ 2 50/0/37
dial-peer voice 900 pots
description PRI to Telco
translation-profile incoming srst-10-to-9-digit
translation-profile outgoing srst-clid
destination-pattern 9T
service mgcpapp
incoming called-number .
fax rate disable
direct-inward-dial
port 0/0/0:23
!
dial-peer voice 901 pots
description PRI to Telco
translation-profile incoming srst-10-to-9-digit
translation-profile outgoing srst-clid
preference 1
destination-pattern 9T
service mgcpapp
incoming called-number .
fax rate disable
direct-inward-dial
port 0/0/1:23
20001 pots up up 877028562$ 2 50/0/1
20002 pots up up 877028822$ 2 50/0/2
20003 pots up up 877024000$ 2 50/0/3
20004 pots up up 877028835$ 2 50/0/4
20005 pots up up 877028620$ 2 50/0/5
20006 pots up up 877028896$ 2 50/0/6
20007 pots up up 877028536$ 2 50/0/7
20008 pots up up 877028521$ 2 50/0/8
20009 pots up up 877028561$ 2 50/0/9
20010 pots up up 877028539$ 2 50/0/10
20011 pots up up 877028808$ 2 50/0/11
20012 pots up up 877028847$ 2 50/0/12
20013 pots up up 877028596$ 2 50/0/13
20014 pots up up 877028682$ 2 50/0/14
20015 pots up up 877028685$ 2 50/0/15
20016 pots up up 877028608$ 2 50/0/16
20017 pots up up 877028512$ 2 50/0/17
20018 pots up up 877028513$ 2 50/0/18
20019 pots up up 877028551$ 2 50/0/19
20020 pots up up 877021102$ 2 50/0/20
20021 pots up up 877028831$ 2 50/0/21
20022 pots up up 877028619$ 2 50/0/22
20023 pots up up 877021101$ 2 50/0/23
20024 pots up up 877028538$ 2 50/0/24
20025 pots up up 877028897$ 2 50/0/25
20026 pots up up 877028597$ 2 50/0/26
20027 pots up up 877028577$ 2 50/0/27
20028 pots up up 877024006$ 2 50/0/28
20029 pots up up 877028697$ 2 50/0/29
20030 pots up up 877028625$ 2 50/0/30
20031 pots up up 877028810$ 2 50/0/31
20032 pots up up 877028635$ 2 50/0/32
20033 pots up up 877028677$ 2 50/0/33
20034 pots up up 877028849$ 2 50/0/34
20035 pots up up 877028609$ 2 50/0/35
20036 pots up up 877028552$ 2 50/0/36
20037 pots up up 877028618$ 2 50/0/37
Here are the dial-peer config
dial-peer voice 900 pots
description PRI to Telco
translation-profile incoming srst-10-to-9-digit
translation-profile outgoing srst-clid
preference 2
destination-pattern 9T
service mgcpapp
incoming called-number .
fax rate disable
direct-inward-dial
port 0/0/0:23
!
dial-peer voice 901 pots
description PRI to Telco
translation-profile incoming srst-10-to-9-digit
translation-profile outgoing srst-clid
preference 1
destination-pattern 9T
service mgcpapp
incoming called-number .
fax rate disable
direct-inward-dial
port 0/0/1:23
If someone out ther who can figure this out, i need your help. Thanks
09-08-2012 12:51 PM
Please remove the service mgcpapp from the dial-peer 900 and 901.
Do another test call..and send debug isdn q931
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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson
09-09-2012 01:35 AM
HI aokanlawon,
I have removed the mgcapp service but stil getting the same result
7702-18-1-RTR01#show run | s dial-peer voice 900 pots
dial-peer voice 900 pots
description PRI to Telco
translation-profile incoming srst-10-to-9-digit
translation-profile outgoing srst-clid
preference 1
destination-pattern 9T
incoming called-number .
fax rate disable
direct-inward-dial
port 0/0/0:23
forward-digits 9
7702-18-1-RTR01#show run | s dial-peer voice 901 pots
dial-peer voice 901 pots
description PRI to Telco
translation-profile incoming srst-10-to-9-digit
translation-profile outgoing srst-clid
preference 2
destination-pattern 9T
incoming called-number .
fax rate disable
direct-inward-dial
port 0/0/1:23
forward-digits 9
7702-18-1-RTR01#
005507: Sep 9 08:29:39: ISDN Se0/0/1:23 Q931: RX <- SETUP pd = 8 callref = 0x0B66
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98381
Exclusive, Channel 1
Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have in-band info
Calling Party Number i = 0x1183, '85231278477'
Plan:ISDN, Type:International
Called Party Number i = 0xA1, '2049268500'
Plan:ISDN, Type:National
005508: Sep 9 08:29:39: ISDN Se0/0/1:23 Q931: Received SETUP callref = 0x8B66 callID = 0x0067 switch = primary-ni interface = User
7702-18-1-RTR01#
005509: Sep 9 08:29:39: ISDN Se0/0/1:23 Q931: TX -> CALL_PROC pd = 8 callref = 0x8B66
Channel ID i = 0xA98381
Exclusive, Channel 1
005510: Sep 9 08:29:39: ISDN Se0/0/1:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x8B66
Cause i = 0x8081 - Unallocated/unassigned number
005511: Sep 9 08:29:39: ISDN Se0/0/1:23 Q931: RX <- RELEASE pd = 8 callref = 0x0B66
005512: Sep 9 08:29:39: ISDN Se0/0/1:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x8B66
09-09-2012 08:01 AM
OK, the isdn leg will not show us if the voice xlation is working..So lets try the "debug voip ccapi inout"
Please do a test call and send me the output of debug voip ccapi inout
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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson
09-10-2012 04:42 AM
Hi,
I think the issue is being caused by the number expansion statements in your config.
!
num-exp 1... 817031...
num-exp 2... 817032...
num-exp 3... 817033...
num-exp 4... 817034...
num-exp 5... 817035...
num-exp 6... 817036...
num-exp 7... 817037...
!
The call you have shown in yor Q931 debug shows the called number as:-
Called Party Number i = 0xA1, '2049268500'
The number expansion "num-exp 2... 817032..." will be changing this to:-
817032049
Try negating the number expansion and retest
no num-exp 2... 817032...
Regards,
Alex.
Please rate useful posts.
09-10-2012 08:00 AM
09-10-2012 04:51 PM
Hi Aokanlawon,
Here is the CCAPI debug result. Also i noticed that the router is failing to download the xml file from ccm. Can that also cause this issue?
7702-18-1-RTR01#show ccm
MGCP Domain Name: 7702-18-1-RTR01.connectregus.com
Priority Status Host
============================================================
Primary Registered 10.224.16.10
First Backup Backup Ready 10.224.16.9
Second Backup None
Current active Call Manager: 10.224.16.10
Backhaul/Redundant link port: 2428
Failover Interval: 30 seconds
Keepalive Interval: 15 seconds
Last keepalive sent: 22:57:37 GMT Sep 10 2012 (elapsed time: 00:00:08)
Last MGCP traffic time: 22:57:37 GMT Sep 10 2012 (elapsed time: 00:00:08)
Last failover time: 17:33:50 GMT Sep 9 2012 from (10.224.16.10)
Last switchback time: 17:34:35 GMT Sep 9 2012 from (10.224.16.9)
Switchback mode: Graceful
MGCP Fallback mode: Enabled/OFF
Last MGCP Fallback start time: None
Last MGCP Fallback end time: None
MGCP Download Tones: Disabled
TFTP retry count to shut Ports: 2
Backhaul Link info:
Link Protocol: TCP
Remote Port Number: 2428
Remote IP Address: 10.224.16.10
Current Link State: OPEN
Statistics:
Packets recvd: 3216
Recv failures: 0
Packets xmitted: 4244
Xmit failures: 0
PRI Ports being backhauled:
Slot 0, VIC 0, port 1
Slot 0, VIC 0, port 0
Configuration Auto-Download Information
=======================================
No configurations downloaded
Current state: Downloading XML file
Configuration Download statistics:
Download Attempted : 1
Download Successful : 0
Download Failed : 0
TFTP Download Failed : 671 <<<<<<<<<<<<<<<<<
Configuration Attempted : 0
Configuration Successful : 0
09-10-2012 06:57 PM
Hi,
Looking at the traces the called number is not xlated...
002778: Sep 10 23:33:43: vsacount in free is 0
002779: Sep 10 23:33:45: //-1/CC17E1988347/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=
----- ccCallInfo IE subfields -----
cisco-ani=85231278477
cisco-anitype=1
cisco-aniplan=1
cisco-anipi=0
cisco-anisi=3
dest=2049268500
cisco-desttype=2
cisco-destplan=1
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-lastrdn=
cisco-rdntype=-1
cisco-rdnplan=-1
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
002780: Sep 10 23:33:45: //-1/CC17E1988347/CCAPI/cc_api_call_setup_ind_common:
Interface=0x696441A8, Call Info(
Calling Number=85231278477,(Calling Name=)(TON=International, NPI=ISDN, Screening=Network, Presentation=Allowed),
Called Number=2049268500(TON=National, NPI=ISDN),
Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE,
Incoming Dial-peer=900, Progress Indication=NULL(0), Calling IE Present=TRUE,
Looking at your config... ( i dont see a clation for the dialled number 2049268500 is there something mssing in the config
voice translation-rule 1
rule 1 /^5142287400/ /817034000/
rule 2 /^5142287499/ /915135871660/
rule 3 /^5142287497/ /817034400/
rule 4 /^51422874/ /8170374/
rule 5 /^51422875/ /8170375/
!
voice translation-rule 2
rule 1 /817034000/ /5142287400/
rule 2 /^817037/ /5142287/
!
!
voice translation-profile srst-10-to-9-digit
translate called 1
!
voice translation-profile srst-clid
translate calling 2
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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson
09-11-2012 08:12 AM
Hi aokanlawon,
The attached config file was incorrect. I attached the correct one on my previuos entry. Here is the configuration of the translation rule -
voice translation-rule 1
rule 1 /^2049268500/ /877024000/
rule 2 /^2049268599/ /915135871660/
rule 3 /^20492685/ /8770285/
rule 4 /^20492686/ /8770286/
rule 5 /^20492688/ /8770288/
!
voice translation-rule 2
rule 1 /877024000/ /2049268500/
rule 2 /^8770285/ /20492685/
rule 3 /^8770286/ /20492686/
rule 4 /^8770288/ /20492688/
Im pretty sure its working since on my debug dial-peer, the number is translated to the correct 9 digit number
002660: Sep 10 23:27:48: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
Calling Number=85231278477, Called Number=2049268500, Voice-Interface=0x696441A8, <<<<<<<<<<<<<<<<<<< called number
Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE,
Peer Info Type=DIALPEER_INFO_SPEECH
002661: Sep 10 23:27:48: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=900
002662: Sep 10 23:27:48: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
Calling Number=85231278477, Called Number=2049268500, Voice-Interface=0x0,
Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE,
Peer Info Type=DIALPEER_INFO_FAX
002663: Sep 10 23:27:48: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
Result=NO_MATCH(-1) After All Match Rules Attempt
002664: Sep 10 23:27:48 GMT: %CALL_CONTROL-6-APP_NOT_FOUND: Application mgcpapp in dial-peer 900 not found. Handing callid 1659 to the alternate app default.
002665: Sep 10 23:27:48: //-1/F792BE758343/DPM/dpMatchPeersCore:
Calling Number=, Called Number=877024000, Peer
7702-18-1-RTR01# Info Type=DIALPEER_INFO_SPEECH
002666: Sep 10 23:27:48: //-1/F792BE758343/DPM/dpMatchPeersCore:
Match Rule=DP_MATCH_DEST; Called Number=877024000 <<<<<<<<<<<<<<<<<<<< Xlated called number
002667: Sep 10 23:27:48: //-1/F792BE758343/DPM/dpMatchPeersCore:
No Outgoing Dial-peer Is Matched; Result=NO_MATCH(-1)
002668: Sep 10 23:27:48: //-1/F792BE758343/DPM/dpMatchPeersMoreArg:
Result=NO_MATCH(-1)
7702-18-1-RTR01#show ephone registered | i 877024000
button 1: dn 38 number 877024000 CM Fallback CH1 IDLE CH2 IDLE shared
button 1: dn 38 number 877024000 CM Fallback CH1 IDLE CH2 IDLE shared
TAG TYPE MIN OPER PREFIX DEST-PATTERN FER THRU SESS-TARGET STAT PORT
20422 pots up up 877028521$ 0 50/0/36
20423 pots up up 877028852$ 0 50/0/37
20424 pots up up 877024000$ 0 50/0/38 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<,
20425 pots up up 877028609$ 0 50/0/39
20426 pots up up 877028638$ 0 50/0/40
20427 pots up up 877028853$ 0 50/0/41
09-11-2012 09:56 AM
ok I agree that the xlation looks to be working..but i dont see the xlated number on the ccapi debu..Can you try two things
1. rename the xlation profile to something smaller eg srst_in
voice translation-profile srst-10-to-9-digit
translate called 1
2. can you also try remove the number expansion just to test..
lets know the results
Please rate all useful posts
"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson
09-14-2012 01:34 PM
This issue was resolved after we upgraded the IOS. Thank guys!
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