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Inbound fax not working

amanchau
Level 1
Level 1

Inbound faxes not working, Below is the call flow : 

 

Call Flow : PSTN --> ISDN PRI --> PTSN GW --> MGCP --> CUCM --> FXS GW --> FXS --> FAX Machine

 

i am attaching the debugs for the PSTN GW and the FXS GW.

 

Fax number : 5052229845

 

When we dial the fax number it keeps ringing and there is no fax tone as well. Any thoughts will be helpful.

 

Thanks & Regards

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame
If the incoming call never answers then you need to look at the fax machine and confirm it’s set to auto answer.