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Incoming call fail for SIP phones from PSTN with sip trunk (authenticated)

I have CME with one SIP trunk registered with ITSP, the trunk is authenticated with user and password.

- outgoing call works fine but not for incoming call for sip phones, debug show
error SIP/2.0 404 Not Found (the number does not exist is the prompt we listen)

- with SCCP/CIPC we have outgoing and incoming calls working fine.

I not sure if the problem is because the lines of SIP phones for CME appears as not registered.  see screenshot
How can I avoid this issue with sip phones?

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