cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

389
Views
0
Helpful
13
Replies
Highlighted

Incoming calls never goes to an extension

Hello there ,

 

I have an issue with the incoming calls made from outside to inside of the CUCM network.

 

I want to call the number 22XXXXXX 8 digit number and then to ring my internal extension 101

 

What i have done in the cube 

 

 

!
voice translation-rule 100
rule 1 /22XXXXXX/ /101/
!
!
voice translation-profile 100
translate called 100

 

 

!
dial-peer voice 100 voip
translation-profile incoming 100
destination-pattern [2-9].......
session protocol sipv2
session target ipv4: *SIP Trunk IP*
incoming called-number [2-9].......
dtmf-relay rtp-nte
no vad
!
dial-peer voice 300 voip
destination-pattern 1..
session target ipv4:*CUCM IP*
dtmf-relay rtp-nte
no vad
!

The call is coming in but never goes to the extension with the cube at the end to send 

sip/2.0 503 service unavailable

 

Do i have to do anything in the call manager ?

 

Thank you 

 

13 REPLIES 13
Highlighted
Participant

Re: Incoming calls never goes to an extension

Hello

 

Is your SIP trunk between CUBE and CUCM up and running?

Do you see the INVITE going to CUCM when you debug (debug ccsip messages) on CUBE?

Can you ping CUCM and is there a firewall between CUBE and CUCM?

 

Hope this helps

Peter

Highlighted

Re: Incoming calls never goes to an extension

Hello , 

 

Is your SIP trunk between CUBE and CUCM up and running?

Yes is up and running. I can make outbound calls.

Do you see the INVITE going to CUCM when you debug (debug ccsip messages) on CUBE?

Yes there is an INVITE and at the end there is a 503 service unavailable.

Can you ping CUCM and is there a firewall between CUBE and CUCM?

There is no firewall 

ISP----ISR4451(Cube)----CUCM

 

Do i have to but the translation pattern that is in the cube , in to the call manager also ? 

 

Highlighted
Participant

Re: Incoming calls never goes to an extension

Hi

When your INVITE sent to CUCM looks good, there will be no need for a translation pattern in CUCM.
Can you post the debug output please.
Check the calling search space for incoming calls on the SIP trunk in CUCM.
Is there a MTP allocated on SIP trunk and early offer is used? Always reset the trunk after configuration changes.

Regards
Peter
Highlighted

Re: Incoming calls never goes to an extension

Here it is

037240: *Sep 27 12:26:52.697: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:22XXXXXX@10.249.49.90:5060 SIP/2.0

Max-Forwards: 17

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7ixcpxkn5w6lowc2sg844ipwtnm

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf

From: <sip:96xxxxxx@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_2057284738-1569576469727-

Call-ID: BW122749727270919761414899@10.224.112.10

CSeq: 956703344 INVITE

Contact: <sip:sgc_c@10.224.150.7;transport=udp>

Record-Route: <sip:10.224.150.7;transport=udp;lr>

Min-Se: 600

P-Asserted-Identity: <sip:96XXXXXX@fmc.cyta.com.cy;user=phone>

Privacy: none

Session-Expires: 1800

Content-Type: application/sdp

Content-Length: 295

Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE

Accept: application/media_control+xml

Accept: application/sdp

Accept: application/x-broadworks-call-center+xml

Accept: message/cpim

Accept: multipart/mixed



v=0

o=BroadWorks 69962648 1 IN IP4 10.224.150.7

s=-

c=IN IP4 10.224.151.4

t=0 0

m=audio 6216 RTP/AVP 8 18 100

a=rtpmap:8 PCMA/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:100 telephone-event/8000

a=fmtp:100 0-15

a=sqn: 0

a=cdsc: 1 image udptl t38

a=sendrecv

a=ptime:20


037241: *Sep 27 12:26:52.698: //-1/EBA8E6CD8772/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=96XXXXXX
----- ccCallInfo IE subfields -----
cisco-ani=96XXXXXX
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=22XXXXXX
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

037242: *Sep 27 12:26:52.699: //-1/EBA8E6CD8772/CCAPI/cc_api_call_setup_ind_common:
Interface=0x7F76560DEB08, Call Info(
Calling Number=96XXXXXX,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=22XXXXXX(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
Incoming Dial-peer=100, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=2236
037243: *Sep 27 12:26:52.699: //-1/EBA8E6CD8772/CCAPI/ccCheckClipClir:
In: Calling Number=96XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
037244: *Sep 27 12:26:52.699: //-1/EBA8E6CD8772/CCAPI/ccCheckClipClir:
Out: Calling Number=96XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
037245: *Sep 27 12:26:52.699: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

037246: *Sep 27 12:26:52.699: :cc_get_feature_vsa malloc success
037247: *Sep 27 12:26:52.699: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

037248: *Sep 27 12:26:52.699: cc_get_feature_vsa count is 1
037249: *Sep 27 12:26:52.699: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

037250: *Sep 27 12:26:52.699: :FEATURE_VSA attributes are: feature_name:0,feature_time:140146424549740,feature_id:603
037251: *Sep 27 12:26:52.699: //2236/EBA8E6CD8772/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=96XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=22XXXXXX(TON=Unknown, NPI=Unknown))
037252: *Sep 27 12:26:52.699: //2236/EBA8E6CD8772/CCAPI/cc_process_call_setup_ind:
Event=0x7F7661DC2BA0
037253: *Sep 27 12:26:52.699: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 22XXXXXX
037254: *Sep 27 12:26:52.699: //2236/EBA8E6CD8772/CCAPI/ccCallSetContext:
Context=0x7F7667D1E9E0
037255: *Sep 27 12:26:52.699: //2236/EBA8E6CD8772/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 2236 with tag 100 to app "_ManagedAppProcess_Default"
037256: *Sep 27 12:26:52.700: //2236/EBA8E6CD8772/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
037257: *Sep 27 12:26:52.700: //2236/EBA8E6CD8772/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=300, Params=0x7F7667D11B60, Progress Indication=NULL(0)
037258: *Sep 27 12:26:52.700: //2236/EBA8E6CD8772/CCAPI/ccCheckClipClir:
In: Calling Number=96XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
037259: *Sep 27 12:26:52.700: //2236/EBA8E6CD8772/CCAPI/ccCheckClipClir:
Out: Calling Number=96XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
037260: *Sep 27 12:26:52.700: //2236/EBA8E6CD8772/CCAPI/ccCallSetupRequest:
Destination Pattern=1.., Called Number=101, Digit Strip=FALSE
037261: *Sep 27 12:26:52.700: //2236/EBA8E6CD8772/CCAPI/ccCallSetupRequest:
Calling Number=96XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=101(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=
Account Number=96XXXXXX, Final Destination Flag=TRUE,
Guid=EBA8E6CD-E058-11E9-8772-D6D506AEE7C8, Outgoing Dial-peer=300
037262: *Sep 27 12:26:52.700: //2236/EBA8E6CD8772/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=96XXXXXX
----- ccCallInfo IE subfields -----
cisco-ani=96XXXXXX
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=101
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

037263: *Sep 27 12:26:52.701: //2236/EBA8E6CD8772/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x7F76560C7758, Interface Type=1, Destination=, Mode=0x0,
Call Params(Calling Number=96XXXXXX,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=101(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=300, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
037264: *Sep 27 12:26:52.701: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

037265: *Sep 27 12:26:52.701: :cc_get_feature_vsa malloc success
037266: *Sep 27 12:26:52.701: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

037267: *Sep 27 12:26:52.701: cc_get_feature_vsa count is 2
037268: *Sep 27 12:26:52.701: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

037269: *Sep 27 12:26:52.701: :FEATURE_VSA attributes are: feature_name:0,feature_time:140146424550188,feature_id:604
037270: *Sep 27 12:26:52.701: //2237/EBA8E6CD8772/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=1, FlowMode=1
037271: *Sep 27 12:26:52.701: //2237/EBA8E6CD8772/CCAPI/ccCallSetContext:
Context=0x7F7667D11AE0
037272: *Sep 27 12:26:52.701: //2236/EBA8E6CD8772/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=300
037273: *Sep 27 12:26:52.701: //2237/EBA8E6CD8772/CCAPI/ccGetMediaClassTag:
media class tag 0
037274: *Sep 27 12:26:52.701: //2237/EBA8E6CD8772/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
037275: *Sep 27 12:26:52.701: //2236/EBA8E6CD8772/CCAPI/ccGetMediaClassTag:
media class tag 0
037276: *Sep 27 12:26:52.701: //2236/EBA8E6CD8772/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
037277: *Sep 27 12:26:52.702: //2237/EBA8E6CD8772/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
037278: *Sep 27 12:26:52.702: //2236/EBA8E6CD8772/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
037279: *Sep 27 12:26:52.702: //2236/EBA8E6CD8772/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7ixcpxkn5w6lowc2sg844ipwtnm

From: <sip:96XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_2057284738-1569576469727-

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf

Date: Fri, 27 Sep 2019 12:26:52 GMT

Call-ID: BW122749727270919761414899@10.224.112.10

CSeq: 956703344 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-16.9.2

Session-ID: 00000000000000000000000000000000;remote=5c62a9ce0bb95866be792cc2c4c81303

Content-Length: 0




037280: *Sep 27 12:26:52.703: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:22XXXXXX@10.249.49.90:5060 SIP/2.0

Max-Forwards: 17

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7ipbfheb6ou3u61y2zoqnyuu48e

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf

From: <sip:96XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_2057284738-1569576469727-

Call-ID: BW122749727270919761414899@10.224.112.10

CSeq: 956703344 INVITE

Contact: <sip:sgc_c@10.224.150.7;transport=udp>

Record-Route: <sip:10.224.150.7;transport=udp;lr>

Min-Se: 600

P-Asserted-Identity: <sip:96XXXXXX@fmc.cyta.com.cy;user=phone>

Privacy: none

Session-Expires: 1800

Content-Type: application/sdp

Content-Length: 297

Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE

Accept: application/media_control+xml

Accept: application/sdp

Accept: application/x-broadworks-call-center+xml

Accept: message/cpim

Accept: multipart/mixed



v=0

o=BroadWorks 69962648 1 IN IP4 10.224.150.7

s=-

c=IN IP4 10.224.149.68

t=0 0

m=audio 40148 RTP/AVP 8 18 100

a=rtpmap:8 PCMA/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:100 telephone-event/8000

a=fmtp:100 0-15

a=sqn: 0

a=cdsc: 1 image udptl t38

a=sendrecv

a=ptime:20


037281: *Sep 27 12:26:52.703: //2236/EBA8E6CD8772/CCAPI/cc_api_call_disconnected:
Cause Value=47, Interface=0x7F76560DEB08, Call Id=2236
037282: *Sep 27 12:26:52.703: //2236/EBA8E6CD8772/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=FALSE, Cause Value=47, Retry Count=0)
037283: *Sep 27 12:26:52.703: //2237/EBA8E6CD8772/CCAPI/ccCallDisconnect:
Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
037284: *Sep 27 12:26:52.703: //2237/EBA8E6CD8772/CCAPI/ccCallDisconnect:
Cause Value=47, Call Entry(Responsed=FALSE, Cause Value=47)
037285: *Sep 27 12:26:52.703: //2237/EBA8E6CD8772/CCAPI/cc_api_get_transfer_info:
Transfer Number=NULL
037286: *Sep 27 12:26:52.704: //2236/EBA8E6CD8772/CCAPI/ccCallDisconnect:
Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=47)
037287: *Sep 27 12:26:52.704: //2236/EBA8E6CD8772/CCAPI/ccCallDisconnect:
Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)
037288: *Sep 27 12:26:52.704: //2236/EBA8E6CD8772/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7F76560DEB08, Tag=0x0, Call Id=2236,
Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)
037289: *Sep 27 12:26:52.704: //2236/EBA8E6CD8772/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
037290: *Sep 27 12:26:52.704: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

037291: *Sep 27 12:26:52.704: :cc_free_feature_vsa freeing 7F7661DA1160
037292: *Sep 27 12:26:52.704: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

037293: *Sep 27 12:26:52.704: vsacount in free is 1
037294: *Sep 27 12:26:52.705: //2237/EBA8E6CD8772/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7F76560C7758, Tag=0x0, Call Id=2237,
Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)
037295: *Sep 27 12:26:52.705: //2237/EBA8E6CD8772/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
037296: *Sep 27 12:26:52.705: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

037297: *Sep 27 12:26:52.705: :cc_free_feature_vsa freeing 7F7661DA1320
037298: *Sep 27 12:26:52.705: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

037299: *Sep 27 12:26:52.705: vsacount in free is 0
037300: *Sep 27 12:26:53.204: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:22XXXXXX@10.249.49.90:5060 SIP/2.0

Max-Forwards: 17

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7ipbfheb6ou3u61y2zoqnyuu48e

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf

From: <sip:96XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_2057284738-1569576469727-

Call-ID: BW122749727270919761414899@10.224.112.10

CSeq: 956703344 INVITE

Contact: <sip:sgc_c@10.224.150.7;transport=udp>

Record-Route: <sip:10.224.150.7;transport=udp;lr>

Min-Se: 600

P-Asserted-Identity: <sip:96XXXXXX@fmc.cyta.com.cy;user=phone>

Privacy: none

Session-Expires: 1800

Content-Type: application/sdp

Content-Length: 297

Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE

Accept: application/media_control+xml

Accept: application/sdp

Accept: application/x-broadworks-call-center+xml

Accept: message/cpim

Accept: multipart/mixed



v=0

o=BroadWorks 69962648 1 IN IP4 10.224.150.7

s=-

c=IN IP4 10.224.149.68

t=0 0

m=audio 40148 RTP/AVP 8 18 100

a=rtpmap:8 PCMA/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:100 telephone-event/8000

a=fmtp:100 0-15

a=sqn: 0

a=cdsc: 1 image udptl t38

a=sendrecv

a=ptime:20


037301: *Sep 27 12:26:53.205: //-1/EBF644A28778/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=96XXXXXX
----- ccCallInfo IE subfields -----
cisco-ani=96XXXXXX
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=22XXXXXX
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

037302: *Sep 27 12:26:53.206: //-1/EBF644A28778/CCAPI/cc_api_call_setup_ind_common:
Interface=0x7F76560DEB08, Call Info(
Calling Number=96XXXXXX,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=22XXXXXX(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
Incoming Dial-peer=100, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=2238
037303: *Sep 27 12:26:53.206: //-1/EBF644A28778/CCAPI/ccCheckClipClir:
In: Calling Number=96XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
037304: *Sep 27 12:26:53.206: //-1/EBF644A28778/CCAPI/ccCheckClipClir:
Out: Calling Number=96XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
037305: *Sep 27 12:26:53.206: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

037306: *Sep 27 12:26:53.206: :cc_get_feature_vsa malloc success
037307: *Sep 27 12:26:53.206: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

037308: *Sep 27 12:26:53.206: cc_get_feature_vsa count is 1
037309: *Sep 27 12:26:53.206: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

037310: *Sep 27 12:26:53.206: :FEATURE_VSA attributes are: feature_name:0,feature_time:140146424550188,feature_id:605
037311: *Sep 27 12:26:53.206: //2238/EBF644A28778/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=96XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=22XXXXXX(TON=Unknown, NPI=Unknown))
037312: *Sep 27 12:26:53.206: //2238/EBF644A28778/CCAPI/cc_process_call_setup_ind:
Event=0x7F7661DC4DD8
037313: *Sep 27 12:26:53.206: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 22XXXXXX
037314: *Sep 27 12:26:53.206: //2238/EBF644A28778/CCAPI/ccCallSetContext:
Context=0x7F7667D131E0
037315: *Sep 27 12:26:53.206: //2238/EBF644A28778/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 2238 with tag 100 to app "_ManagedAppProcess_Default"
037316: *Sep 27 12:26:53.207: //2238/EBF644A28778/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
037317: *Sep 27 12:26:53.207: //2238/EBF644A28778/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=300, Params=0x7F7667D20160, Progress Indication=NULL(0)
037318: *Sep 27 12:26:53.207: //2238/EBF644A28778/CCAPI/ccCheckClipClir:
In: Calling Number=96XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
037319: *Sep 27 12:26:53.207: //2238/EBF644A28778/CCAPI/ccCheckClipClir:
Out: Calling Number=96XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
037320: *Sep 27 12:26:53.207: //2238/EBF644A28778/CCAPI/ccCallSetupRequest:
Destination Pattern=1.., Called Number=101, Digit Strip=FALSE
037321: *Sep 27 12:26:53.207: //2238/EBF644A28778/CCAPI/ccCallSetupRequest:
Calling Number=96XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=101(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=
Account Number=96XXXXXX, Final Destination Flag=TRUE,
Guid=EBF644A2-E058-11E9-8778-D6D506AEE7C8, Outgoing Dial-peer=300
037322: *Sep 27 12:26:53.207: //2238/EBF644A28778/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=96XXXXXX
----- ccCallInfo IE subfields -----
cisco-ani=96XXXXXX
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=101
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

037323: *Sep 27 12:26:53.208: //2238/EBF644A28778/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x7F76560C7758, Interface Type=1, Destination=, Mode=0x0,
Call Params(Calling Number=96XXXXXX,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=101(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=300, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
037324: *Sep 27 12:26:53.208: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

037325: *Sep 27 12:26:53.208: :cc_get_feature_vsa malloc success
037326: *Sep 27 12:26:53.208: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

037327: *Sep 27 12:26:53.208: cc_get_feature_vsa count is 2
037328: *Sep 27 12:26:53.208: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

037329: *Sep 27 12:26:53.208: :FEATURE_VSA attributes are: feature_name:0,feature_time:140146424549740,feature_id:606
037330: *Sep 27 12:26:53.208: //2239/EBF644A28778/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=1, FlowMode=1
037331: *Sep 27 12:26:53.208: //2239/EBF644A28778/CCAPI/ccCallSetContext:
Context=0x7F7667D200E0
037332: *Sep 27 12:26:53.208: //2238/EBF644A28778/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=300
037333: *Sep 27 12:26:53.209: //2239/EBF644A28778/CCAPI/ccGetMediaClassTag:
media class tag 0
037334: *Sep 27 12:26:53.209: //2239/EBF644A28778/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
037335: *Sep 27 12:26:53.209: //2238/EBF644A28778/CCAPI/ccGetMediaClassTag:
media class tag 0
037336: *Sep 27 12:26:53.209: //2238/EBF644A28778/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
037337: *Sep 27 12:26:53.209: //2239/EBF644A28778/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
037338: *Sep 27 12:26:53.209: //2238/EBF644A28778/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
037339: *Sep 27 12:26:53.209: //2238/EBF644A28778/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7ipbfheb6ou3u61y2zoqnyuu48e

From: <sip:96XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_2057284738-1569576469727-

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf

Date: Fri, 27 Sep 2019 12:26:53 GMT

Call-ID: BW122749727270919761414899@10.224.112.10

CSeq: 956703344 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-16.9.2

Session-ID: 00000000000000000000000000000000;remote=ed7f5dd65c56522684fed1c27f2bd21f

Content-Length: 0




037340: *Sep 27 12:26:53.211: %VOICE_IEC-3-GW: H323: Internal Error (Socket error): IEC=1.1.186.5.7.6 on callID 2239 GUID=EBF644A2E05811E98778D6D506AEE7C8
037341: *Sep 27 12:26:53.211: //2239/EBF644A28778/CCAPI/cc_api_call_disconnected:
Cause Value=38, Interface=0x7F76560C7758, Call Id=2239
037342: *Sep 27 12:26:53.211: //2239/EBF644A28778/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=38, Retry Count=0)
037343: *Sep 27 12:26:53.211: //2238/EBF644A28778/CCAPI/ccCallReleaseResources:
release reserved xcoding resource.
037344: *Sep 27 12:26:53.211: //2239/EBF644A28778/CCAPI/ccCallSetAAA_Accounting:
Accounting=0, Call Id=2239
037345: *Sep 27 12:26:53.211: //2239/EBF644A28778/CCAPI/ccCallDisconnect:
Cause Value=38, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=38)
037346: *Sep 27 12:26:53.211: //2239/EBF644A28778/CCAPI/ccCallDisconnect:
Cause Value=38, Call Entry(Responsed=TRUE, Cause Value=38)
037347: *Sep 27 12:26:53.211: //2239/EBF644A28778/CCAPI/cc_api_get_transfer_info:
Transfer Number=NULL
037348: *Sep 27 12:26:53.211: //2239/EBF644A28778/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7F76560C7758, Tag=0x0, Call Id=2239,
Call Entry(Disconnect Cause=38, Voice Class Cause Code=0, Retry Count=0)
037349: *Sep 27 12:26:53.211: //2239/EBF644A28778/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
037350: *Sep 27 12:26:53.212: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

037351: *Sep 27 12:26:53.212: :cc_free_feature_vsa freeing 7F7661DA1160
037352: *Sep 27 12:26:53.212: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

037353: *Sep 27 12:26:53.212: vsacount in free is 1
037354: *Sep 27 12:26:53.212: //2238/EBF644A28778/CCAPI/ccCallDisconnect:
Cause Value=38, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
037355: *Sep 27 12:26:53.212: //2238/EBF644A28778/CCAPI/ccCallDisconnect:
Cause Value=38, Call Entry(Responsed=TRUE, Cause Value=38)
037356: *Sep 27 12:26:53.212: //2238/EBF644A28778/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 503 Service Unavailable

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7ipbfheb6ou3u61y2zoqnyuu48e

From: <sip:96XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_2057284738-1569576469727-

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf;tag=96D352C-18B4

Date: Fri, 27 Sep 2019 12:26:53 GMT

Call-ID: BW122749727270919761414899@10.224.112.10

CSeq: 956703344 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-16.9.2

Reason: Q.850;cause=38

Session-ID: 00000000000000000000000000000000;remote=ed7f5dd65c56522684fed1c27f2bd21f

Content-Length: 0




037357: *Sep 27 12:26:53.217: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:22XXXXXX@10.249.49.90:5060 SIP/2.0

Max-Forwards: 70

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7ipbfheb6ou3u61y2zoqnyuu48e

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;tag=96D352C-18B4;cscf

From: <sip:96XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_2057284738-1569576469727-

Call-ID: BW122749727270919761414899@10.224.112.10

CSeq: 956703344 ACK

Content-Length: 0




037358: *Sep 27 12:26:53.217: //2238/EBF644A28778/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7F76560DEB08, Tag=0x0, Call Id=2238,
Call Entry(Disconnect Cause=38, Voice Class Cause Code=0, Retry Count=0)
037359: *Sep 27 12:26:53.217: //2238/EBF644A28778/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
037360: *Sep 27 12:26:53.217: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

037361: *Sep 27 12:26:53.217: :cc_free_feature_vsa freeing 7F7661DA1320
037362: *Sep 27 12:26:53.217: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

037363: *Sep 27 12:26:53.217: vsacount in free is 0
037364: *Sep 27 12:26:58.605: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
CANCEL sip:22XXXXXX@10.249.49.90:5060 SIP/2.0

Max-Forwards: 17

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7ixcpxkn5w6lowc2sg844ipwtnm

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf

From: <sip:96XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_2057284738-1569576469727-

Call-ID: BW122749727270919761414899@10.224.112.10

CSeq: 956703344 CANCEL

Record-Route: <sip:10.224.150.7;transport=udp;lr>

Content-Length: 0




037365: *Sep 27 12:26:58.606: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 481 Call Leg/Transaction Does Not Exist

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7ixcpxkn5w6lowc2sg844ipwtnm

From: <sip:96XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_2057284738-1569576469727-

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf

Call-ID: BW122749727270919761414899@10.224.112.10

CSeq: 956703344 CANCEL

Content-Length: 0
Highlighted
Participant

Re: Incoming calls never goes to an extension

Hi

 

There is no INVITE sent towards CUCM, you are just receiving INVITEs from your service provider.

This means there must be something wrong with your dial-peer pointing to CUCM.

Please add the following commands to your dial-peer 300:

session protocol sipv2
session transport udp or tcp (depence what you defined in the sip trunk security profile)

 

Regards

Peter

Highlighted

Re: Incoming calls never goes to an extension

I have change that and there is an invite to the CUCM.
Still issue to call in.
One thing that i see is that codec is sending is the g729 but my provider doent suppport it
How do i change the codec to g711alaw to mach the providers codec
Highlighted
Participant

Re: Incoming calls never goes to an extension

I normally specify the codecs in the following way:

create a voice codec class in global configuration mode:

 

voice class codec 1
codec preference 1 g711alaw
codec preference 2 g711ulaw
codec preference 3 g729r8
codec preference 4 g729br8

 

Then apply this class to the dial-peers where you need it:

dial-peer voice 300 voip
voice-class codec 1

 

Check also, that your Region/Codec Preference List in CUCM is fine.

 

Hope this helps

Peter

Highlighted

Re: Incoming calls never goes to an extension

Hello ,

 

I have the codec changes but still no rining the extension. Here is the debug log

 

001377: *Sep 30 13:14:04.923: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:22XXXXXX@10.249.49.90:5060 SIP/2.0

Max-Forwards: 17

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7iw3hixyqc4szy89z91w5e67y6m

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf

From: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_918501649-1569838511741-

Call-ID: BW1315117413009191460153843@10.224.112.10

CSeq: 13982527 INVITE

Contact: <sip:sgc_c@10.224.150.7;transport=udp>

Record-Route: <sip:10.224.150.7;transport=udp;lr>

Min-Se: 600

P-Asserted-Identity: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>

Privacy: none

Session-Expires: 1800

Content-Type: application/sdp

Content-Length: 296

Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE

Accept: application/media_control+xml

Accept: application/sdp

Accept: application/x-broadworks-call-center+xml

Accept: message/cpim

Accept: multipart/mixed

 

v=0

o=BroadWorks 90661930 1 IN IP4 10.224.150.7

s=-

c=IN IP4 10.224.151.4

t=0 0

m=audio 29788 RTP/AVP 8 18 100

a=rtpmap:8 PCMA/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:100 telephone-event/8000

a=fmtp:100 0-15

a=sqn: 0

a=cdsc: 1 image udptl t38

a=sendrecv

a=ptime:20


001378: *Sep 30 13:14:04.925: //-1/0309B1B9806F/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=22XXXXXX
----- ccCallInfo IE subfields -----
cisco-ani=22XXXXXX
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=22XXXXXX
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

001379: *Sep 30 13:14:04.925: //-1/0309B1B9806F/CCAPI/cc_api_call_setup_ind_common:
Interface=0x7F625EE5BB08, Call Info(
Calling Number=22XXXXXX,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=22XXXXXX(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
Incoming Dial-peer=100, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=158
001380: *Sep 30 13:14:04.925: //-1/0309B1B9806F/CCAPI/ccCheckClipClir:
In: Calling Number=22XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
001381: *Sep 30 13:14:04.925: //-1/0309B1B9806F/CCAPI/ccCheckClipClir:
Out: Calling Number=22XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
001382: *Sep 30 13:14:04.925: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

001383: *Sep 30 13:14:04.925: :cc_get_feature_vsa malloc success
001384: *Sep 30 13:14:04.925: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

001385: *Sep 30 13:14:04.925: cc_get_feature_vsa count is 1
001386: *Sep 30 13:14:04.925: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

001387: *Sep 30 13:14:04.925: :FEATURE_VSA attributes are: feature_name:0,feature_time:140060683598156,feature_id:35
001388: *Sep 30 13:14:04.925: //158/0309B1B9806F/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=22XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=22XXXXXX(TON=Unknown, NPI=Unknown))
001389: *Sep 30 13:14:04.926: //158/0309B1B9806F/CCAPI/cc_process_call_setup_ind:
Event=0x7F626B4D2C08
001390: *Sep 30 13:14:04.926: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 22XXXXXX
001391: *Sep 30 13:14:04.926: //158/0309B1B9806F/CCAPI/ccCallSetContext:
Context=0x7F6271410BE0
001392: *Sep 30 13:14:04.926: //158/0309B1B9806F/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 158 with tag 100 to app "_ManagedAppProcess_Default"
001393: *Sep 30 13:14:04.926: //158/0309B1B9806F/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7iw3hixyqc4szy89z91w5e67y6m

From: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_918501649-1569838511741-

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf

Date: Mon, 30 Sep 2019 13:14:04 GMT

Call-ID: BW1315117413009191460153843@10.224.112.10

CSeq: 13982527 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-16.9.2

Session-ID: 00000000000000000000000000000000;remote=8b88fc3c8d3855b790b27348a3227b35

Content-Length: 0

 


001394: *Sep 30 13:14:04.927: //158/0309B1B9806F/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
001395: *Sep 30 13:14:04.927: //158/0309B1B9806F/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=300, Params=0x7F6271412360, Progress Indication=NULL(0)
001396: *Sep 30 13:14:04.927: //158/0309B1B9806F/CCAPI/ccCheckClipClir:
In: Calling Number=22XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
001397: *Sep 30 13:14:04.927: //158/0309B1B9806F/CCAPI/ccCheckClipClir:
Out: Calling Number=22XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
001398: *Sep 30 13:14:04.927: //158/0309B1B9806F/CCAPI/ccCallSetupRequest:
Destination Pattern=1.., Called Number=101, Digit Strip=FALSE
001399: *Sep 30 13:14:04.927: //158/0309B1B9806F/CCAPI/ccCallSetupRequest:
Calling Number=22XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=101(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=
Account Number=22XXXXXX, Final Destination Flag=TRUE,
Guid=0309B1B9-E2BB-11E9-806F-C99057E543F2, Outgoing Dial-peer=300
001400: *Sep 30 13:14:04.927: //158/0309B1B9806F/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=22XXXXXX
----- ccCallInfo IE subfields -----
cisco-ani=22XXXXXX
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=101
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

001401: *Sep 30 13:14:04.928: //158/0309B1B9806F/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x7F625EE5BB08, Interface Type=3, Destination=, Mode=0x0,
Call Params(Calling Number=22XXXXXX,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=101(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=300, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
001402: *Sep 30 13:14:04.928: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

001403: *Sep 30 13:14:04.928: :cc_get_feature_vsa malloc success
001404: *Sep 30 13:14:04.928: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

001405: *Sep 30 13:14:04.928: cc_get_feature_vsa count is 2
001406: *Sep 30 13:14:04.928: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

001407: *Sep 30 13:14:04.928: :FEATURE_VSA attributes are: feature_name:0,feature_time:140060683597932,feature_id:36
001408: *Sep 30 13:14:04.928: //158/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:

001409: *Sep 30 13:14:04.928: cc_api_get_xcode_stream : 4981
001410: *Sep 30 13:14:04.928: //158/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:

001411: *Sep 30 13:14:04.928: cc_api_get_xcode_stream : 4981
001412: *Sep 30 13:14:04.928: //158/0309B1B9806F/CCAPI/cc_api_event_indication:
Event=101, Call Id=158
001413: *Sep 30 13:14:04.928: //158/0309B1B9806F/CCAPI/cc_api_event_indication:
Event Is Sent To Conferenced SPI(s) Directly
001414: *Sep 30 13:14:04.928: //159/0309B1B9806F/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
001415: *Sep 30 13:14:04.928: //159/0309B1B9806F/CCAPI/ccCallSetContext:
Context=0x7F62714122E0
001416: *Sep 30 13:14:04.928: //158/0309B1B9806F/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=300
001417: *Sep 30 13:14:04.929: //159/0309B1B9806F/CCAPI/ccGetMediaClassTag:
media class tag 0
001418: *Sep 30 13:14:04.929: //159/0309B1B9806F/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
001419: *Sep 30 13:14:04.929: //158/0309B1B9806F/CCAPI/ccGetMediaClassTag:
media class tag 0
001420: *Sep 30 13:14:04.929: //158/0309B1B9806F/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
001421: *Sep 30 13:14:04.929: //159/0309B1B9806F/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
001422: *Sep 30 13:14:04.929: //158/0309B1B9806F/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
001423: *Sep 30 13:14:04.929: //-1/xxxxxxxxxxxx/CCAPI/cc_is_cng_fax_detect_active:
Call Id 158
001424: *Sep 30 13:14:04.929: //159/0309B1B9806F/CCAPI/ccGetMediaClassTag:
media class tag 0
001425: *Sep 30 13:14:04.929: //159/0309B1B9806F/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
001426: *Sep 30 13:14:04.929: //158/0309B1B9806F/CCAPI/ccGetMediaClassTag:
media class tag 0
001427: *Sep 30 13:14:04.929: //158/0309B1B9806F/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
001428: *Sep 30 13:14:04.929: //159/0309B1B9806F/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
001429: *Sep 30 13:14:04.929: //158/0309B1B9806F/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
001430: *Sep 30 13:14:04.929: //-1/xxxxxxxxxxxx/CCAPI/cc_is_cng_fax_detect_active:
Call Id 159
001431: *Sep 30 13:14:04.929: //-1/xxxxxxxxxxxx/CCAPI/cc_is_cng_fax_detect_active:
Call Id 158
001432: *Sep 30 13:14:04.929: //159/0309B1B9806F/CCAPI/cc_api_call_disconnected:
Cause Value=47, Interface=0x7F625EE5BB08, Call Id=159
001433: *Sep 30 13:14:04.930: //159/0309B1B9806F/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=47, Retry Count=0)
001434: *Sep 30 13:14:04.930: //158/0309B1B9806F/CCAPI/ccCallReleaseResources:
release reserved xcoding resource.
001435: *Sep 30 13:14:04.930: //159/0309B1B9806F/CCAPI/ccCallSetAAA_Accounting:
Accounting=0, Call Id=159
001436: *Sep 30 13:14:04.930: //159/0309B1B9806F/CCAPI/ccCallDisconnect:
Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=47)
001437: *Sep 30 13:14:04.930: //159/0309B1B9806F/CCAPI/ccCallDisconnect:
Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)
001438: *Sep 30 13:14:04.930: //159/0309B1B9806F/CCAPI/cc_api_call_disconnect_done:
Disposition=-11, Interface=0x7F625EE5BB08, Tag=0x0, Call Id=159,
Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)
001439: *Sep 30 13:14:04.930: //159/0309B1B9806F/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
001440: *Sep 30 13:14:04.930: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

001441: *Sep 30 13:14:04.930: :cc_free_feature_vsa freeing 7F626B4AF860
001442: *Sep 30 13:14:04.930: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

001443: *Sep 30 13:14:04.930: vsacount in free is 1
001444: *Sep 30 13:14:04.931: //158/0309B1B9806F/CCAPI/ccCallDisconnect:
Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
001445: *Sep 30 13:14:04.931: //158/0309B1B9806F/CCAPI/ccCallDisconnect:
Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)
001446: *Sep 30 13:14:04.931: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:22XXXXXX@10.249.49.90:5060 SIP/2.0

Max-Forwards: 17

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7iyp4e2x5tnkbqkiv41olxe7zqs

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf

From: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_918501649-1569838511741-

Call-ID: BW1315117413009191460153843@10.224.112.10

CSeq: 13982527 INVITE

Contact: <sip:sgc_c@10.224.150.7;transport=udp>

Record-Route: <sip:10.224.150.7;transport=udp;lr>

Min-Se: 600

P-Asserted-Identity: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>

Privacy: none

Session-Expires: 1800

Content-Type: application/sdp

Content-Length: 297

Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE

Accept: application/media_control+xml

Accept: application/sdp

Accept: application/x-broadworks-call-center+xml

Accept: message/cpim

Accept: multipart/mixed

 

v=0

o=BroadWorks 90661930 1 IN IP4 10.224.150.7

s=-

c=IN IP4 10.224.149.68

t=0 0

m=audio 57292 RTP/AVP 8 18 100

a=rtpmap:8 PCMA/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:100 telephone-event/8000

a=fmtp:100 0-15

a=sqn: 0

a=cdsc: 1 image udptl t38

a=sendrecv

a=ptime:20


001447: *Sep 30 13:14:04.931: //158/0309B1B9806F/CCAPI/cc_api_call_disconnected:
Cause Value=47, Interface=0x7F625EE5BB08, Call Id=158
001448: *Sep 30 13:14:04.931: //158/0309B1B9806F/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=47, Retry Count=0)
001449: *Sep 30 13:14:04.931: //158/0309B1B9806F/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7F625EE5BB08, Tag=0x0, Call Id=158,
Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)
001450: *Sep 30 13:14:04.932: //158/0309B1B9806F/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
001451: *Sep 30 13:14:04.932: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

001452: *Sep 30 13:14:04.932: :cc_free_feature_vsa freeing 7F626B4AF940
001453: *Sep 30 13:14:04.932: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

001454: *Sep 30 13:14:04.932: vsacount in free is 0
001455: *Sep 30 13:14:05.430: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:22XXXXXX@10.249.49.90:5060 SIP/2.0

Max-Forwards: 17

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7iyp4e2x5tnkbqkiv41olxe7zqs

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf

From: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_918501649-1569838511741-

Call-ID: BW1315117413009191460153843@10.224.112.10

CSeq: 13982527 INVITE

Contact: <sip:sgc_c@10.224.150.7;transport=udp>

Record-Route: <sip:10.224.150.7;transport=udp;lr>

Min-Se: 600

P-Asserted-Identity: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>

Privacy: none

Session-Expires: 1800

Content-Type: application/sdp

Content-Length: 297

Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE

Accept: application/media_control+xml

Accept: application/sdp

Accept: application/x-broadworks-call-center+xml

Accept: message/cpim

Accept: multipart/mixed

 

v=0

o=BroadWorks 90661930 1 IN IP4 10.224.150.7

s=-

c=IN IP4 10.224.149.68

t=0 0

m=audio 57292 RTP/AVP 8 18 100

a=rtpmap:8 PCMA/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:100 telephone-event/8000

a=fmtp:100 0-15

a=sqn: 0

a=cdsc: 1 image udptl t38

a=sendrecv

a=ptime:20


001456: *Sep 30 13:14:05.432: //-1/03570F8E8075/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=22XXXXXX
----- ccCallInfo IE subfields -----
cisco-ani=22XXXXXX
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=22XXXXXX
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

001457: *Sep 30 13:14:05.432: //-1/03570F8E8075/CCAPI/cc_api_call_setup_ind_common:
Interface=0x7F625EE5BB08, Call Info(
Calling Number=22XXXXXX,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=22XXXXXX(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
Incoming Dial-peer=100, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=160
001458: *Sep 30 13:14:05.432: //-1/03570F8E8075/CCAPI/ccCheckClipClir:
In: Calling Number=22XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
001459: *Sep 30 13:14:05.432: //-1/03570F8E8075/CCAPI/ccCheckClipClir:
Out: Calling Number=22XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
001460: *Sep 30 13:14:05.432: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

001461: *Sep 30 13:14:05.432: :cc_get_feature_vsa malloc success
001462: *Sep 30 13:14:05.433: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

001463: *Sep 30 13:14:05.433: cc_get_feature_vsa count is 1
001464: *Sep 30 13:14:05.433: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

001465: *Sep 30 13:14:05.433: :FEATURE_VSA attributes are: feature_name:0,feature_time:140060683598156,feature_id:37
001466: *Sep 30 13:14:05.433: //160/03570F8E8075/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=22XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=22XXXXXX(TON=Unknown, NPI=Unknown))
001467: *Sep 30 13:14:05.433: //160/03570F8E8075/CCAPI/cc_process_call_setup_ind:
Event=0x7F626B4D1538
001468: *Sep 30 13:14:05.433: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 22XXXXXX
001469: *Sep 30 13:14:05.433: //160/03570F8E8075/CCAPI/ccCallSetContext:
Context=0x7F62714150E0
001470: *Sep 30 13:14:05.433: //160/03570F8E8075/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 160 with tag 100 to app "_ManagedAppProcess_Default"
001471: *Sep 30 13:14:05.433: //160/03570F8E8075/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
001472: *Sep 30 13:14:05.434: //160/03570F8E8075/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=300, Params=0x7F6271413A60, Progress Indication=NULL(0)
001473: *Sep 30 13:14:05.434: //160/03570F8E8075/CCAPI/ccCheckClipClir:
In: Calling Number=22XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
001474: *Sep 30 13:14:05.434: //160/03570F8E8075/CCAPI/ccCheckClipClir:
Out: Calling Number=22XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
001475: *Sep 30 13:14:05.434: //160/03570F8E8075/CCAPI/ccCallSetupRequest:
Destination Pattern=1.., Called Number=101, Digit Strip=FALSE
001476: *Sep 30 13:14:05.434: //160/03570F8E8075/CCAPI/ccCallSetupRequest:
Calling Number=22XXXXXX(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=101(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=
Account Number=22XXXXXX, Final Destination Flag=TRUE,
Guid=03570F8E-E2BB-11E9-8075-C99057E543F2, Outgoing Dial-peer=300
001477: *Sep 30 13:14:05.434: //160/03570F8E8075/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=22XXXXXX
----- ccCallInfo IE subfields -----
cisco-ani=22XXXXXX
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=101
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

001478: *Sep 30 13:14:05.434: //160/03570F8E8075/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x7F625EE5BB08, Interface Type=3, Destination=, Mode=0x0,
Call Params(Calling Number=22XXXXXX,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=101(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=300, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
001479: *Sep 30 13:14:05.435: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

001480: *Sep 30 13:14:05.435: :cc_get_feature_vsa malloc success
001481: *Sep 30 13:14:05.435: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

001482: *Sep 30 13:14:05.435: cc_get_feature_vsa count is 2
001483: *Sep 30 13:14:05.435: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

001484: *Sep 30 13:14:05.435: :FEATURE_VSA attributes are: feature_name:0,feature_time:140060683597932,feature_id:38
001485: *Sep 30 13:14:05.435: //160/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:

001486: *Sep 30 13:14:05.435: cc_api_get_xcode_stream : 4981
001487: *Sep 30 13:14:05.435: //160/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:

001488: *Sep 30 13:14:05.435: cc_api_get_xcode_stream : 4981
001489: *Sep 30 13:14:05.435: //160/03570F8E8075/CCAPI/cc_api_event_indication:
Event=101, Call Id=160
001490: *Sep 30 13:14:05.435: //160/03570F8E8075/CCAPI/cc_api_event_indication:
Event Is Sent To Conferenced SPI(s) Directly
001491: *Sep 30 13:14:05.435: //161/03570F8E8075/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
001492: *Sep 30 13:14:05.435: //161/03570F8E8075/CCAPI/ccCallSetContext:
Context=0x7F62714139E0
001493: *Sep 30 13:14:05.435: //160/03570F8E8075/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=300
001494: *Sep 30 13:14:05.435: //161/03570F8E8075/CCAPI/ccGetMediaClassTag:
media class tag 0
001495: *Sep 30 13:14:05.435: //161/03570F8E8075/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
001496: *Sep 30 13:14:05.435: //160/03570F8E8075/CCAPI/ccGetMediaClassTag:
media class tag 0
001497: *Sep 30 13:14:05.436: //160/03570F8E8075/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
001498: *Sep 30 13:14:05.436: //161/03570F8E8075/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
001499: *Sep 30 13:14:05.436: //160/03570F8E8075/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
001500: *Sep 30 13:14:05.436: //-1/xxxxxxxxxxxx/CCAPI/cc_is_cng_fax_detect_active:
Call Id 160
001501: *Sep 30 13:14:05.436: //161/03570F8E8075/CCAPI/ccGetMediaClassTag:
media class tag 0
001502: *Sep 30 13:14:05.436: //161/03570F8E8075/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
001503: *Sep 30 13:14:05.436: //160/03570F8E8075/CCAPI/ccGetMediaClassTag:
media class tag 0
001504: *Sep 30 13:14:05.436: //160/03570F8E8075/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
001505: *Sep 30 13:14:05.436: //161/03570F8E8075/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
001506: *Sep 30 13:14:05.436: //160/03570F8E8075/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
001507: *Sep 30 13:14:05.436: //-1/xxxxxxxxxxxx/CCAPI/cc_is_cng_fax_detect_active:
Call Id 161
001508: *Sep 30 13:14:05.436: //-1/xxxxxxxxxxxx/CCAPI/cc_is_cng_fax_detect_active:
Call Id 160
001509: *Sep 30 13:14:05.436: //161/03570F8E8075/CCAPI/cc_api_call_disconnected:
Cause Value=47, Interface=0x7F625EE5BB08, Call Id=161
001510: *Sep 30 13:14:05.436: //161/03570F8E8075/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=47, Retry Count=0)
001511: *Sep 30 13:14:05.436: //160/03570F8E8075/CCAPI/ccCallReleaseResources:
release reserved xcoding resource.
001512: *Sep 30 13:14:05.436: //161/03570F8E8075/CCAPI/ccCallSetAAA_Accounting:
Accounting=0, Call Id=161
001513: *Sep 30 13:14:05.436: //161/03570F8E8075/CCAPI/ccCallDisconnect:
Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=47)
001514: *Sep 30 13:14:05.437: //161/03570F8E8075/CCAPI/ccCallDisconnect:
Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)
001515: *Sep 30 13:14:05.437: //161/03570F8E8075/CCAPI/cc_api_call_disconnect_done:
Disposition=-11, Interface=0x7F625EE5BB08, Tag=0x0, Call Id=161,
Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)
001516: *Sep 30 13:14:05.437: //161/03570F8E8075/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
001517: *Sep 30 13:14:05.437: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

001518: *Sep 30 13:14:05.437: :cc_free_feature_vsa freeing 7F626B4AF860
001519: *Sep 30 13:14:05.437: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

001520: *Sep 30 13:14:05.437: vsacount in free is 1
001521: *Sep 30 13:14:05.437: //160/03570F8E8075/CCAPI/ccCallDisconnect:
Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
001522: *Sep 30 13:14:05.437: //160/03570F8E8075/CCAPI/ccCallDisconnect:
Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)
001523: *Sep 30 13:14:05.437: //160/03570F8E8075/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7iyp4e2x5tnkbqkiv41olxe7zqs

From: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_918501649-1569838511741-

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf

Date: Mon, 30 Sep 2019 13:14:05 GMT

Call-ID: BW1315117413009191460153843@10.224.112.10

CSeq: 13982527 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-16.9.2

Session-ID: 00000000000000000000000000000000;remote=3764f992a1bf57c5a470e62e8d6603c3

Content-Length: 0

 


001524: *Sep 30 13:14:05.438: //160/03570F8E8075/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 503 Service Unavailable

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7iyp4e2x5tnkbqkiv41olxe7zqs

From: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_918501649-1569838511741-

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf;tag=FFD8DC-2048

Date: Mon, 30 Sep 2019 13:14:05 GMT

Call-ID: BW1315117413009191460153843@10.224.112.10

CSeq: 13982527 INVITE

Allow-Events: telephone-event

Warning: 399 10.249.49.90 "Transcoder Not Configured"

Server: Cisco-SIPGateway/IOS-16.9.2

Reason: Q.850;cause=47

Session-ID: 00000000000000000000000000000000;remote=3764f992a1bf57c5a470e62e8d6603c3

Content-Length: 0

 


001525: *Sep 30 13:14:05.443: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:22XXXXXX@10.249.49.90:5060 SIP/2.0

Max-Forwards: 70

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7iyp4e2x5tnkbqkiv41olxe7zqs

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;tag=FFD8DC-2048;cscf

From: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_918501649-1569838511741-

Call-ID: BW1315117413009191460153843@10.224.112.10

CSeq: 13982527 ACK

Content-Length: 0

 


001526: *Sep 30 13:14:05.443: //160/03570F8E8075/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7F625EE5BB08, Tag=0x0, Call Id=160,
Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)
001527: *Sep 30 13:14:05.443: //160/03570F8E8075/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
001528: *Sep 30 13:14:05.443: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

001529: *Sep 30 13:14:05.443: :cc_free_feature_vsa freeing 7F626B4AF940
001530: *Sep 30 13:14:05.443: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

001531: *Sep 30 13:14:05.443: vsacount in free is 0
001532: *Sep 30 13:14:10.839: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
CANCEL sip:22XXXXXX@10.249.49.90:5060 SIP/2.0

Max-Forwards: 17

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7iw3hixyqc4szy89z91w5e67y6m

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf

From: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_918501649-1569838511741-

Call-ID: BW1315117413009191460153843@10.224.112.10

CSeq: 13982527 CANCEL

Record-Route: <sip:10.224.150.7;transport=udp;lr>

Content-Length: 0

 


001533: *Sep 30 13:14:10.839: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 481 Call Leg/Transaction Does Not Exist

Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7iw3hixyqc4szy89z91w5e67y6m

From: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_918501649-1569838511741-

To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf

Call-ID: BW1315117413009191460153843@10.224.112.10

CSeq: 13982527 CANCEL

Content-Length: 0

Highlighted
Participant

Re: Incoming calls never goes to an extension

Hi

 

Sorry, but in your debug output I still don't see an INVITE going out of your CUBE towards CUCM. There are just incoming INVITEs from your service provider. For me this looks like something is wrong with your SIP connection to CUCM.

Can you please post your CUBE configuration and please all that is relevant to voice.

 

Regards

Peter

Highlighted

Re: Incoming calls never goes to an extension

Here it is 

 

 

voice service voip
ip address trusted list
ipv4 87.228.193.84
ipv4 10.224.116.80
ipv4 192.168.1.102
ipv4 10.224.50.7
ipv4 10.224.0.0 255.255.0.0
mode border-element license capacity 10
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
outbound-proxy ipv4:10.224.150.7:5060
no call service stop
!
voice class codec 1
codec preference 1 g711alaw
codec preference 2 g711ulaw
codec preference 3 g729r8
!
!
!
!
voice iec syslog
!
!
voice translation-rule 100
rule 1 /22203560/ /101/
!
!
voice translation-profile 100
translate called 100
!

interface GigabitEthernet0/0/0
description WAN
ip address 10.10.10.54 255.255.255.0
umbrella out
negotiation auto
!
interface GigabitEthernet0/0/1
description LAN-TEL-Server
ip address 192.168.1.254 255.255.255.0

!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
!
!
!
telephony-service
max-conferences 8 gain -6
transfer-system full-consult
!
!
dial-peer voice 100 voip
translation-profile incoming 100
destination-pattern [2-9].......
session protocol sipv2
session target ipv4:10.224.150.7
incoming called-number 22203560
voice-class codec 1
dtmf-relay rtp-nte
no vad
!
dial-peer voice 300 voip
destination-pattern 1..
session protocol sipv2
session target ipv4:192.168.1.102
session transport udp
dtmf-relay rtp-nte
codec g711alaw
no vad

 

 

 

 

 

 

 

 

Highlighted
Participant

Re: Incoming calls never goes to an extension

Hi

 

Ok, let's start at the top of your configuration.

- In the INVITE of your service provider is an IP address 10.249.49.90, but this address is not in your "ip address trusted list".

- on dial-peer 100 replace the incoming called-number with a wild card like a dot or 0. .

- on dial-peer 300 add the voice-class codec 1 as well

 

Finally you should see an INVITE that looks similar to the following (snip):

 

Sent:

INVITE sip:101@192.168.1.102 SIP/2.0 Max-Forwards: 17 Via: SIP/2.0/UDP 10.10.10.54:5060;branch=z9hG4bKxxxxxxxxxxxxx To: "101" <sip:101@trunk.cyta.com.cy>;cscf From: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>;tag=xxxxxxx

 

As you can see this INVITE is addressed to the IP address of your CUCM.

 

Cisco has an online tool, where you can check your dialplan of the CUBE: https://cway.cisco.com/tools/DNACube

 

Hope this helps

Peter

 

Highlighted

Re: Incoming calls never goes to an extension

Please verify your region settings between phone and CUCM, CUCM to CUBE. In your debugs there is cause code of 47 which means no resources. Looks like some media resource is needed in order to complete the call.

 

Also, add the bind interface command in your dial-peers.

 

HTH.

Highlighted
VIP Engager

Re: Incoming calls never goes to an extension

Hi,

The INVITE message that you are receiving from Service Provider doesn't include valid called and calling number:

INVITE sip:22XXXXXX@10.249.49.90:5060 SIP/2.0
Max-Forwards: 17
Via: SIP/2.0/UDP 10.224.150.7:5060;branch=z9hG4bKg3Zqkv7iw3hixyqc4szy89z91w5e67y6m
To: "22XXXXXX 22XXXXXX" <sip:22XXXXXX@trunk.cyta.com.cy>;cscf
From: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>;tag=h7g4Esbg_918501649-1569838511741- Call-ID: BW1315117413009191460153843@10.224.112.10 CSeq: 13982527 INVITE Contact: <sip:sgc_c@10.224.150.7;transport=udp> Record-Route: <sip:10.224.150.7;transport=udp;lr> Min-Se: 600 P-Asserted-Identity: <sip:22XXXXXX@fmc.cyta.com.cy;user=phone>

Please check with your service provider whether they are sending correct calling and called number. 

 

Also, I would recommend following add-on changes to your CUBE configuration:

!
voice service voip
 no supplementary-service sip moved-temporarily
 no supplementary-service sip refer
 supplementary-service media-renegotiate
 sip
  no outbound-proxy ipv4:10.224.150.7:5060
  header-passing
  error-passthru
  options-ping 60
  no update-callerid
  early-offer forced
  midcall-signaling passthru
  privacy-policy passthru
!
no dial-peer voice 100 voip
no dial-peer voice 300 voip
!
!
dial-peer voice 1000 voip
 description ** INBOUND CALLS FROM CUCM CLUSTER **
 session protocol sipv2
 incoming called-number [2-9].......$
 voice-class codec 1  
 voice-class sip early-offer forced
 voice-class sip bind control source-interface GigabitEthernet0/0/1
 voice-class sip bind media source-interface GigabitEthernet0/0/1
 dtmf-relay rtp-nte
 no vad
!
dial-peer voice 1001 voip
 description ** OUTBOUND CALLS TO CUCM CLUSTER **
 destination-pattern 1..$
 session protocol sipv2
 session target ipv4:192.168.1.102
 voice-class codec 1  
 voice-class sip early-offer forced
 voice-class sip bind control source-interface GigabitEthernet0/0/1
 voice-class sip bind media source-interface GigabitEthernet0/0/1
 dtmf-relay rtp-nte
 no vad
!
dial-peer voice 9000 voip
 description ** INBOUND CALLS FROM SERVICE PROVIDER **
 translation-profile incoming 100
 session protocol sipv2
 incoming called-number 22203560$
 voice-class codec 1  
 voice-class sip early-offer forced
 voice-class sip bind control source-interface GigabitEthernet0/0/0
 voice-class sip bind media source-interface GigabitEthernet0/0/0
 dtmf-relay rtp-nte
 no vad
!
dial-peer voice 9001 voip
 description ** OUTGOING CALLS TO SERVICE PROVIDER **
 destination-pattern [2-9].......$
 session protocol sipv2
 session target ipv4:10.224.150.7
 voice-class codec 1  
 voice-class sip early-offer forced
 voice-class sip bind control source-interface GigabitEthernet0/0/0
 voice-class sip bind media source-interface GigabitEthernet0/0/0
 dtmf-relay rtp-nte
 no vad
!

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.