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Incoming Fax not working on FXS port of H.323 router

Joel George
Level 1
Level 1

Hi,

 

I have a H.323 gateway, the fax line is configured on one of the FXS port on the router. Fax is not working.

I connected an analog phone to the same port and was able to make outbound calls but incoming calls to the number not working.  I collected few debugs and got the below logs.

 

-------------------

*Jan 14 09:34:52.543: %CCH323-3-CANNOT_FIND_CCB: cch323_do_call_progress: cannot find CCH323 call control block based on callID 262173
*Jan 14 09:34:52.559: %CCH323-3-CANNOT_FIND_CCB: cch323_do_call_notify: cannot find CCH323 call control block based on callID 262173
*Jan 14 09:34:52.627: %CCH323-3-CANNOT_FIND_CCB: cch323_do_call_progress: cannot find CCH323 call control block based on callID 262173
*Jan 14 09:34:52.687: %CCH323-3-CANNOT_FIND_CCB: cch323_do_call_progress: cannot find CCH323 call control block based on callID 262173
*Jan 14 09:34:52.691: %CCH323-3-CANNOT_FIND_CCB: cch323_do_call_notify: cannot find CCH323 call control block based on callID 262173
*Jan 14 09:34:52.707: %CCH323-3-CANNOT_FIND_CCB: cch323_do_call_progress: cannot find CCH323 call control block based on callID 262173
*Jan 14 09:34:52.731: %CCH323-3-CANNOT_FIND_CCB: cch323_do_call_notify: cannot find CCH323 call control block based on callID 262173
*Jan 14 09:34:52.735: %CCH323-3-CANNOT_FIND_CCB: cch323_do_call_progress: cannot find CCH323 call control block based on callID 262173
*Jan 14 09:34:52.743: %CCH323-3-CANNOT_FIND_CCB: cch323_do_call_notify: cannot find CCH323 call control block based on callID 262173
*Jan 14 09:34:52.823: %CCH323-3-CANNOT_FIND_CCB: cch323_do_call_progress: cannot find CCH323 call control block based on callID 262173

----------------

Below is the config of the voice port on the router.

 

voice-port 0/2/0
 compand-type a-law
 cptone GR
 bearer-cap Speech
 station-id name FAX
 station-id number 61227213

 

Please let me know what this error means and if we need to check anything else regarding the same.

Appreciate your help! Thanks !

 

-Joel George

 

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