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incoming fax through ata 187 in cucm over pstn line not working

valsakumar
Level 1
Level 1

 Hello,

 

in cucm with pstn line , out going of fax is working properly. but incoming not working . the fax machine is connected through ata187.please give me a solution.

 

thanks 

4 Replies 4

j.huizinga
Level 6
Level 6

mostly a mismatch from incoming called number with the number on the ATA (You need translation pattern then)

Or a Calling search space issue

 

JH

hi,
out going from the fax machine is good.while during incoming by normal slt
telephone we can answer the call, but by the fax machine ,the machine will
answer first and disconnect after some time. that is the main reason.

Thanks.


R0g22
Cisco Employee
Cisco Employee
Details/logs/protocol in use ?

hi,
out going from the fax machine is good.while during incoming by normal slt
telephone we can answer the call, but by the fax machine ,the machine will
answer first and disconnect after some time. that is the main reason.

Thanks.

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