informacast cisco multipath 7945g no audio

[ckness]

informacast sends alert to subnet with pagingateway alert reaches phone thru multipath,(wireshark) mutes phone no sound, 7945g, some older phones work. 

Take phone to anther building, update recipient list , send alert, phone gets text and plays audio.

same firmware on all phones in working and not working buildings,  did i mention it worked before, 

[Manish Gogna]

Try restarting the CTI manager service on cucm and if the issue persists then you will need the following for a test page to troubleshoot further:

Detailed callmanager service and CTI manager service traces

Packet captures from a working and non-working phone

HTH

Manish

[ckness]

text/audio gets to gateway at facility ( wiresharked gateway ) text / audio gets to phones working or not ( spanned port and wiresharked ) some older phones work 7945g not working site 1. take phone to site 2 with same setup phone works, 

using route map not chi points for informant .