12-22-2013 02:03 PM - edited 03-16-2019 08:59 PM
I apologize if this is a stupid question, I'm an Avaya voice (cisco data) guy, I'm still learning Cisco voice.
I've installed an analog polycom soundstation 2, I can make internal and external calls. However I can only receive one incoming call at at time (second call receives a busy signal) and I can't conference a second call.
From researching I think I need to change the FXS port from MGCP to SCCP (I have the license for it) but I'm not 100% sure that's correct and if it is I'm not sure how to do it.
Any advice would be much appreciated.
Solved! Go to Solution.
12-22-2013 02:14 PM
For a FXS port with an analog phone attached to it, you may want to use SCCP:
SCCP Controlled Analog (FXS) Ports with Supplementary Features in Cisco IOS Gateways
http://www.cisco.com/en/US/docs/ios/12_4t/12_4t2/ht1vg224.html
HTH
--
Jorge Armijo
Please remember to rate helpful responses and identify helpful or correct answers.
12-22-2013 02:14 PM
For a FXS port with an analog phone attached to it, you may want to use SCCP:
SCCP Controlled Analog (FXS) Ports with Supplementary Features in Cisco IOS Gateways
http://www.cisco.com/en/US/docs/ios/12_4t/12_4t2/ht1vg224.html
HTH
--
Jorge Armijo
Please remember to rate helpful responses and identify helpful or correct answers.
12-22-2013 02:41 PM
Thank you for your quick response, I will without a doubt need the information in the link you provided. Is there any information you can provide that will instruct me on how to change the port to SCCP?
12-22-2013 03:01 PM
This should give you an idea where to start
--
Jorge Armijo
Please remember to rate helpful responses and identify helpful or correct answers.
02-14-2014 12:51 PM
I opened a support case on this issue and they gave me the same information Jorge did. It would have worked if the customer had the DSP resources available. Never thought an analog phone would be such a pain. Ended up setting up a 7937 conference phone.
Thanks for you help.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: