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Highlighted
Beginner

Installing IMP Critical Error

Hi , 

I'm having CUCM 

System version: 10.5.2.13900-12
 
I'm trying to install IMP server to the cluster but i'm facing issues and the installation is not complete ,
IMP Version :Bootable_UCSInstall_UCOS_10.5.2.10000-5.sgn.iso
 
Every time the installation running and after too much time , I'm facing the below screen shot , I've tried several OVA templates , even I have tried the create the machine manually but the result , kindly any help .
 
3 REPLIES 3
Highlighted
Advisor

Re: Installing IMP Critical Error

Hi ,

 

Please have a look into the bug even it occurs while doing migration

 

Time sync issue betn VMHost & VM Instance during M1 migration
CSCur94973

 
Description
Symptom:
Upgrade times out with the error:

Command "/opt/cisco/install/bin/pmNormalizeGeneric /etc/opt/cisco/install/component_install_cmd_list" has exceeded timed threshold of 3600 seconds

Conditions:
Migration from 6.1(5)/7.x/8.x/9.x/10.0(1)/10.5(1) to 10.5(2)

Workaround:
Disable the VM's ntp sync with the ESXi host using the workaround mentioned in the below link:http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1189
 
regds,
aman

 

 

Highlighted
Beginner

Re: Installing IMP Critical Error

Hi Aman ,

 

Thanks for reply .

 

Please note that this screenshot is after added these parameters , I've already added these values with the same result .

Highlighted
Advisor

Re: Installing IMP Critical Error

Hi ,

 

you can check the status of ntp from CUCM PUB using the command "utils ntp status".

If it does not show Syncronised with stratum less than 5 , then , u need to check the ntp source else suggest opening TAC case for resolution.

 

regds,

aman

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