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Integration CRM with CUCM 9.1.2

I need to integrate CRM with CUCM (Call Manager) is possible? What are the necessary settings? I need documents sources quanton it.

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Hall of Fame Cisco Employee

The 3rd party vendor is the one responsible for providing integration documentation from their product to CUCM, have you reached them??

HTH

java

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Yes. I have. And for the CUCM some documentation?

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