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Integration CRM with CUCM 9.1.2

I need to integrate CRM with CUCM (Call Manager) is possible? What are the necessary settings? I need documents sources quanton it.

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Jaime Valencia
Hall of Fame Cisco Employee

The 3rd party vendor is the one responsible for providing integration documentation from their product to CUCM, have you reached them??

HTH

java

if this helps, please rate

Yes. I have. And for the CUCM some documentation?

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