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Intercom between on-prem 8851 and off-prep MRA 8851

jairreal8
Level 1
Level 1

Hi all,

 

My company is trying to configure intercom to work between an on-prem 8851 phone and an off-prep 8851 phone registered through MRA/Expressways. 

 

The off-prep MRA 8851 is able to successfully intercom to the on-prem 8851 and two-way audio is possible once the on-prem 8851 accepts the intercom request. However, when the on-prem 8851 tries to intercom to the off-prep MRA 8851, a message is heard immediately saying "this call cannot be completed as dialed" and a 404 not found error is seen in log.

 

Has anyone been able to make this work or have any ideas to try? 

2 Replies 2

Vaijanath Sonvane
VIP Alumni
VIP Alumni