I have a CUCM 8.x cluster ,which was initially had a 5 digit dial plan for internal and 10 digit for external . I have converted the dial plan to e.164 global pattern . For the internal users I have created a translation pattern to convert the 5 to 10 digit for internal dialing.After the conversion of all the DN to +1 XXXXXXXXXX, there is a delay in dialing internal numbers.
You're running into the inter digit timeout. If you have 5 digit translations, make sure that the only matching patterns for numbers that are in your internal range are available (via CSS/partitions). If you can see both a 1XXXX internal translation pattern and 1XXXXXXXXXX 10 digit pattern you'll have a delay unless only the 1XXXX partition is in the device's CSS. In order to be able to call both patterns make sure that the internal translation doesn't overlap with any external patterns. You can work on finding the overlap by using the Dialed Number Analyzer (DNA) entering one digit, clicking do analysis, entering another, click do analysis, since DNA will do it's analysis enbloc (entire number not digit by digit).
Is there a way in UCCE with using an admin script maybe using the email application in Call Studio to send out an email? I know in UCCX you can send out an email if the script were to fail but is there a way to do it in UCCE? Any help would be great!
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