cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
216
Views
0
Helpful
2
Replies

Internal Dialing from Directory Numbers in the same Partition

matthubach
Level 1
Level 1

I have a couple of questions. Below is a simple summary.

If 'Phone A' dials 'Phone B', since their DN's are in the same PT, they actually never use a CSS correct? It appears that phones always look in their own PT first, then start concatenating their CSS's from line/device. I am in CCM v9.1.

Is there any way to disable this behavior?


Phone A (PT: All-Lines)
DN: 303-555-1111
Line CSS: Long-Distance
Device CSS: Internal


Phone B (PT: All-Lines)
DN: 303-555-2222
Line CSS: Long-Distance
Device CSS: Internal-SITE-B

 

--------------------
Long-Distance CSS
-PT_Block-Intl
-PT_Allow-LD
--------------------

--------------------
Internal-SITE-A CSS
-PT_911
-PT_Internal-SITE-A
--------------------

--------------------
Internal-SITE-B CSS
-PT_911
-PT_Internal-SITE-B
--------------------

1 Accepted Solution

Accepted Solutions

Chris Deren
Hall of Fame
Hall of Fame

Partition has no bearing on outbound calling, only inbound, CSS is what drives outbound privileges and route selection if not using local route groups, if using LRG then device pool is responsible for route select for PSTN calls.

View solution in original post

2 Replies 2

Chris Deren
Hall of Fame
Hall of Fame

Partition has no bearing on outbound calling, only inbound, CSS is what drives outbound privileges and route selection if not using local route groups, if using LRG then device pool is responsible for route select for PSTN calls.

Chris, thx for response. I am going to scratch this question from the record. :) Sorry. After further testing (found some weird ways the CSS's are setup here), calls from Phone A to Phone B do indeed use CSS's all of the time!

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: