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internal extension to extension call disconnect when answer the call

bijin bharathan
Level 1
Level 1

Hi all,

I just want to know that anybody experienced the problem like after adding nearly 50 phones in cucm 8.6.2,using bat,the existing phones and newly added phones gives fast busy when call from another extension.It is like this when i call another phone ,it rings and when pick up,it disconnects.

Workaround:When i reset the phone issue solved for the particular phone.

We can say around 40 -50 phones affected like this out of 700 phones.Please update me if you find any fix for this.

Thanks

Bijin

1 Reply 1

dimensyssrl
Level 1
Level 1

Hi.

I'm experiencing a similar problem.

Last night we have migrated from 4.x CM to a new 8.6.2 CUCM, tested before in a testing environment.

This morning happen that sometimes, all external calls are resetted.

I can't address where is the problem.

Old configuration used router as h323 gateways, maybe could this configuration be the problem?

Thanks a lor for any suggestions.

Daniele

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