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International call issue

Dear

 

I have this design

 

Site A                                                                                                              Site B

phone--->CuCM 9.X-->E1 Router ----------H323 E1----------------------------------> E1 router----> CUCM 9.X-->phone : from site B the call goes outside

if i want to call mobile or land home or international call from Site A to Site B , the call goes out to site B , from the site B through the E1 call outside

 

the issue is

 

- from site A i can make call mobile and land line and internally and ext to ext with site B without any troubles but i couldnt call international it gives me busy tone

- from site B you can make international call properly

- from site A you cant make international call

- the PBX in site B it was not Cisco and it was working fine , when they changed to CUCM happends this issue

 

what is the problems ?

 how to solve it ?

 

thanks

 

1 REPLY 1
Hall of Fame Cisco Employee

Start by looking at debugs

Start by looking at debugs from that GW to see the disconnect cause and then take it from there

HTH

java

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