I have been using CME 7.1 on a 2801 with IOS 12.4(24)T for some time now and have been very pleased with the results. We have around 12 phones internally ranging from 7941, 7961, 7962 and 7970 phones. I have been able to get a custom background with the company logo and some extra ring tones added to all the physical phones.
I had to create two sizes of images 1) 320x196x4 greyscale and 1) 320x212x12 color and the appropriate List.xml files
I have also created a RingList.xml file for the ringtones.
All these files have the necessary tftp-binding configuration included.
We have recently started using CIPC on our XP desktops and while trailing the softphone I have noticed that:
1) When trying to access the extra ringtones CIPC says 'Ring List Unavailable!'
debug tftp event
Jan 29 2010 17:04:19.814 GMT: TFTP: Looking for CTLSEP00235A48515A.tlv Jan 29 2010 17:04:23.818 GMT: TFTP: Looking for ringlist.xml Jan 29 2010 17:04:23.822 GMT: TFTP: Opened flash:/RINGTONES/RingList.xml, fd 0, size 3003 for process 259
Jan 29 2010 17:04:48.826 GMT: TFTP: Finished flash:/RINGTONES/RingList.xml, time 00:00:25 for process 259
2) When trying to access the Background images CIPC says 'Selections Unavailable'
debug tftp event
Jan 29 2010 17:05:11.350 GMT: TFTP: Looking for CTLSEP00235A48515A.tlv Jan 29 2010 17:05:15.354 GMT: TFTP: Looking for Desktops/320x212x12/List.xml Jan 29 2010 17:05:15.358 GMT: TFTP: Opened flash:/DESKTOPS/320x212x12/List.xml, fd 0, size 285 for process 259
Jan 29 2010 17:05:40.357 GMT: TFTP: Finished flash:/DESKTOPS/320x212x12/List.xml, time 00:00:25 for process 259
I am pretty sure that my XML files are set up correctly and the tftp binding is in place as they work on all our physical phones. The problem is I can not get it to work for CIPC! Does anyone have any ideas what I may be doing wrong? or is this a bug?