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Beginner

IP Communicator Problems

Have just installed IP Communicator onto Windows 2000 workstation but it doesn't load !!. I get a splash screen after running the audio tuning wizard andd there it hangs.

Does anybody have any ideas....please ?

Regards

scott.

13 REPLIES
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Rising star

Re: IP Communicator Problems

When you launch IP Communicator and get the slash screen, right click on the winow and select Preferences. Here, make sure that under Network Tab, you have the TFTP Server info updated

Beginner

Re: IP Communicator Problems

I have verified that information is updated and correct as that was my first suspicion

Rising star

Re: IP Communicator Problems

Can you run Error Reporting Tool and attach the output to this post ?

Beginner

Re: IP Communicator Problems

Output from error reporting tool - it doesn't look good.

Beginner

Re: IP Communicator Problems

Hi,

It doesn't get that far !!, I have a white box with a picture of a bloke using communicator on a laptop and thats it, it goes no further.

Beginner

Re: IP Communicator Problems

Check for any ACL on CCM VLAN... Make sure that your laptop passes through the ACL and can access CCM.

Sheeraz

Beginner

Re: IP Communicator Problems

This is from a desktop in my local lan - No ACL's apply

Rising star

Re: IP Communicator Problems

looks like we have missed couple of things,

Version of CIPC

Do you have Full Administrator rights on this machine ??

Beginner

Re: IP Communicator Problems

Version is 2.0.2

Yes local admin rights on Win2K workstaion in question.

Scott.

Contributor

Re: IP Communicator Problems

Go to your Eventviewer and post any error you are getting at the time when you run CIPC.

Beginner

Re: IP Communicator Problems

Nothing in Event Viewer in any catagory

Scott.

Contributor

Re: IP Communicator Problems

Ok then run a sniffer (ethereal) see if CIPC is crashing before or after connecting to the Network.

Beginner

Re: IP Communicator Problems

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