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IP phone 7941G Not Register To Elastix 2.4

Hi Dear Friend I use Frimware SIP41.8-2-2SR2S

 

My Config File IS

 

 

<?xml version="1.0" encoding="UTF-8"?>
<device xsi:type="axl:XIPPhone" ctiid="1566023366">
 <deviceProtocol>SIP</deviceProtocol>   
 <sshUserId>cisco</sshUserId>
 <sshPassword>cisco</sshPassword>
 <devicePool>
      <dateTimeSetting>
         <dateTemplate>D-M-YA</dateTemplate>
         <timeZone>Arabian Standard Time</timeZone>
      </dateTimeSetting>
      <callManagerGroup>
         <members>
            <member priority="0">
               <callManager>
                  <ports>
                     <ethernetPhonePort>2000</ethernetPhonePort>
                     <sipPort>5060</sipPort>
                     <securedSipPort>5061</securedSipPort>
                  </ports>
                  <processNodeName>ELASTIXIPADDRESS</processNodeName>
               </callManager>
            </member>
         </members>
      </callManagerGroup>
   </devicePool>
 <sipProfile>
      <sipProxies>
         <backupProxy></backupProxy>
         <backupProxyPort></backupProxyPort>
         <emergencyProxy></emergencyProxy>
         <emergencyProxyPort></emergencyProxyPort>
         <outboundProxy></outboundProxy>
         <outboundProxyPort></outboundProxyPort>
         <registerWithProxy>true</registerWithProxy>
     </sipProxies>  
     <sipCallFeatures>
         <cnfJoinEnabled>true</cnfJoinEnabled>
         <callForwardURI>x--serviceuri-cfwdall</callForwardURI>
         <callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
         <callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
         <callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
         <meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
         <abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
         <rfc2543Hold>false</rfc2543Hold>
         <callHoldRingback>2</callHoldRingback>
         <localCfwdEnable>true</localCfwdEnable>
         <semiAttendedTransfer>true</semiAttendedTransfer>
         <anonymousCallBlock>2</anonymousCallBlock>
         <callerIdBlocking>2</callerIdBlocking>
         <dndControl>0</dndControl>
         <remoteCcEnable>true</remoteCcEnable>
     </sipCallFeatures>
     <sipStack>
         <sipInviteRetx>6</sipInviteRetx>
         <sipRetx>10</sipRetx>
         <timerInviteExpires>180</timerInviteExpires>
         <timerRegisterExpires>3600</timerRegisterExpires>
         <timerRegisterDelta>5</timerRegisterDelta>
         <timerKeepAliveExpires>120</timerKeepAliveExpires>
         <timerSubscribeExpires>120</timerSubscribeExpires>
         <timerSubscribeDelta>5</timerSubscribeDelta>
         <timerT1>500</timerT1>
         <timerT2>4000</timerT2>
         <maxRedirects>70</maxRedirects>
         <remotePartyID>false</remotePartyID>
         <userInfo>None</userInfo>
     </sipStack>
     <autoAnswerTimer>1</autoAnswerTimer>
      <autoAnswerAltBehavior>false</autoAnswerAltBehavior>
      <autoAnswerOverride>true</autoAnswerOverride>
      <transferOnhookEnabled>false</transferOnhookEnabled>
      <enableVad>false</enableVad>
       <dtmfAvtPayload>101</dtmfAvtPayload>
      <dtmfDbLevel>3</dtmfDbLevel>
      <dtmfOutofBand>avt</dtmfOutofBand>
      <alwaysUsePrimeLine>false</alwaysUsePrimeLine>
      <alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
      <kpml>3</kpml>
      <phoneLabel>310</phoneLabel>
      <stutterMsgWaiting>1</stutterMsgWaiting>
      <callStats>false</callStats>
      <silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
      <disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>
      <startMediaPort>16384</startMediaPort>
      <stopMediaPort>32766</stopMediaPort>
      <sipLines>
         <line button="1">
            <featureID>9</featureID>
            <featureLabel>310</featureLabel>
            <proxy>ELASTIXIPADDRESS</proxy>
            <port>5060</port>
            <name>310</name>  
            <displayName>310</displayName>
            <autoAnswer>
               <autoAnswerEnabled>2</autoAnswerEnabled>
           </autoAnswer>
           <callWaiting>3</callWaiting>
           <authName>310</authName>
            <authPassword>RamRam102030</authPassword>
            <sharedLine>false</sharedLine>
            <messageWaitingLampPolicy>1</messageWaitingLampPolicy>
            <messagesNumber>*98</messagesNumber>
            <ringSettingIdle>4</ringSettingIdle>
            <ringSettingActive>5</ringSettingActive>
            <contact>310</contact>
            <forwardCallInfoDisplay>
               <callerName>true</callerName>
               <callerNumber>false</callerNumber>
               <redirectedNumber>false</redirectedNumber>
               <dialedNumber>true</dialedNumber>
            </forwardCallInfoDisplay>
        </line>
        <line button="2">
            <featureID>21</featureID>
            <featureLabel></featureLabel>
            <speedDialNumber>speed dial actual number goes in here</speedDialNumber>
         </line>
     </sipLines>
     <voipControlPort>5060</voipControlPort>
      <dscpForAudio>184</dscpForAudio>
      <ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
      <dialTemplate>dialplan.xml</dialTemplate>
  </sipProfile>
  <commonProfile>
      <phonePassword></phonePassword>
      <backgroundImageAccess>true</backgroundImageAccess>
      <callLogBlfEnabled>2</callLogBlfEnabled>
  </commonProfile>
  <loadInformation>SIP41.8-2-2SR2S</loadInformation>
  <vendorConfig>
      <disableSpeaker>false</disableSpeaker>
      <disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
      <pcPort>0</pcPort>
      <settingsAccess>1</settingsAccess>
      <garp>0</garp>
      <voiceVlanAccess>0</voiceVlanAccess>
      <videoCapability>0</videoCapability>
      <autoSelectLineEnable>0</autoSelectLineEnable>
      <webAccess>1</webAccess>
      <daysDisplayNotActive>1,2,3,4,5,6,7</daysDisplayNotActive>
      <displayOnTime>00:00</displayOnTime>
      <displayOnDuration>00:00</displayOnDuration>
      <displayIdleTimeout>00:00</displayIdleTimeout>
      <spanToPCPort>1</spanToPCPort>
      <loggingDisplay>1</loggingDisplay>
      <loadServer></loadServer>
  </vendorConfig>
  <versionStamp>1310565489-a3cbf294-7526-4c29-8791-c4fce4ce4c37</versionStamp>
  <networkLocale>U.A.E</networkLocale>
   <deviceSecurityMode>1</deviceSecurityMode>
   <authenticationURL>http://www/ipphone/authenticate.php</authenticationURL>
   <directoryURL>http://www/ipphone/directory.xml</directoryURL>
   <idleURL></idleURL>
   <informationURL>http://www/ipphone/GetTelecasterHelpText.jsp</informationURL>
   <messagesURL></messagesURL>
   <proxyServerURL>proxy:3128</proxyServerURL>
   <servicesURL>http://www/ipphone/services.xml</servicesURL>
   <dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
   <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
   <dscpForCm2Dvce>96</dscpForCm2Dvce>
   <transportLayerProtocol>2</transportLayerProtocol>
   <capfAuthMode>0</capfAuthMode>
   <capfList>
      <capf>
         <phonePort>3804</phonePort>
      </capf>
   </capfList>
   <certHash></certHash>
   <encrConfig>false</encrConfig>
 </device>

 

 

MY XML DEfault FILE IS

 

 

 

<Default>
<callManagerGroup>
    <members>  
       <member priority="0">  
          <callManager>  
             <ports>  
                <ethernetPhonePort>2000</ethernetPhonePort>  
                <mgcpPorts>  
                   <listen>2427</listen>  
                   <keepAlive>2428</keepAlive>  
                </mgcpPorts>  
             </ports>  
             <processNodeName></processNodeName>  
          </callManager>  
       </member>  
    </members>  
 </callManagerGroup>  
<loadInformation30007 model="CP-7912">CP7912080000SIP060111A</loadInformation30007>
<loadInformation115 model="CP-7941G">SIP41.9-2-3S</loadInformation115>
<loadInformation434 model="Cisco 7942"></loadInformation434>
<loadInformation309 model="Cisco 7941G-GE">SIP41.8-2-2SR2S</loadInformation309>
<loadInformation435 model="Cisco 7945"></loadInformation435>
<loadInformation30018 model="CP-7961">SIP41.8-5-2S</loadInformation30018>
<loadInformation308 model="Cisco 7961G-GE">SIP41.8-5-2S</loadInformation308>
<loadInformation404 model="Cisco 7962"></loadInformation404>
<loadInformation436 model="Cisco 7965"></loadInformation436>
<loadInformation6 model="CP-7970">SIP70.8-4-2S</loadInformation6>
<loadInformation30006 model="CP-7970">SIP70.8-4-2S</loadInformation30006>
<loadInformation119 model="Cisco 7971">SCCP70.8-3-1S</loadInformation119>
<loadInformation437 model="Cisco 7975"></loadInformation437>
<loadInformation302 model="Cisco 7985">cmterm_7985.4-1-4-0</loadInformation302>
<authenticationURL></authenticationURL>  
<directoryURL></directoryURL>  
<idleURL></idleURL>  
<informationURL></informationURL>  
<messagesURL></messagesURL>  
<servicesURL></servicesURL>  
</Default>

 

 

So problem IS Phone Not Register

 

on asterisk -rvvv don not see any log from extension 310 or phone ip address

 

Please help me

 

 

5 Replies 5

Leo Laohoo
Hall of Fame
Hall of Fame

admin@atrinnet.net wrote:

   <transportLayerProtocol>2</transportLayerProtocol> 


What is the phone extension settings for the allowed Transport?  TCP?  UDP?

Go to Settings > Status > Status Messages.  What messages/logs appear there?

Where did you get this configuration from? 

Hi

I use This

   <transportLayerProtocol>4</transportLayerProtocol> 

also

 

But not Register

I Found This Sample Config File SPEMac address.conf.xml in frimware Folder

 

Please help me

I set Nat =no in elastix my elastix version is 2.4

 

 

 

any Idea???


admin@atrinnet.net wrote:

 <transportLayerProtocol>4</transportLayerProtocol> 


The value is invalid.  

Try 1 and set the allowed Transport in the extension to TCP only.

Factory-reset the phone and reboot.

I Set 1 But Still On Registring and Not register

In log  Found NO CTL installed

 

Attach for you image log

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