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IP Phone 7960 Call Transfer disabled

ifthi.cisco
Level 1
Level 1

‎06-27-2012 03:42 AM - edited ‎03-16-2019 11:52 AM

Dear Friends,

Our Helpdesk calls are gettings transferred from IVR...However, the "Transfer" Option is INACTIVE. Can anyone help me with this?

Regards,

Ifthiquar.

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Gordon Ross
Level 9
Level 9

‎06-27-2012 03:50 AM

Have you checked the busy trigger for the line apperance ?

GTG

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