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IP Phone 7960 Call Transfer disabled

ifthi.cisco
Level 1
Level 1

Dear Friends,

Our Helpdesk calls are gettings transferred from IVR...However, the "Transfer" Option is INACTIVE. Can anyone help me with this?

Regards,

Ifthiquar.

1 Reply 1

Gordon Ross
Level 9
Level 9

Have you checked the busy trigger for the line apperance ?

GTG

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