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ip phone 8845 speed dial problem

ozden ozdugun
Level 1
Level 1

when I added the 9 speed dial numbar to phone;ı only see the left side the screen and 4 speed dial how can ı add the right side and see 9 sd

1 Accepted Solution

Accepted Solutions

Prassha
Level 1
Level 1

Hello Ozden

 

8845 have 10 programmable button which you can utilize for speed dial. You can set up speed dial from Self care portal or directly from CCM page. Make sure you are selecting the sequence number 6-10 to appear the speed dial on right right side and label button is selected.

 

For more information you can refer Data sheet :

https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-8800-series/datasheet-c78-734730.html

 

Let me know if this is helpful to you.

 

Regards,

Prassha3

 

If you find this helpful dont forget to rate.

Regards
Prassha3
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View solution in original post

3 Replies 3

Prassha
Level 1
Level 1

Hello Ozden

 

8845 have 10 programmable button which you can utilize for speed dial. You can set up speed dial from Self care portal or directly from CCM page. Make sure you are selecting the sequence number 6-10 to appear the speed dial on right right side and label button is selected.

 

For more information you can refer Data sheet :

https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-8800-series/datasheet-c78-734730.html

 

Let me know if this is helpful to you.

 

Regards,

Prassha3

 

If you find this helpful dont forget to rate.

Regards
Prassha3
Rate if you find this helpful

Rate if you find this helpful or Mark Solutions as Accepted

I added the attach;how ı did this

George Sotiropoulos
Cisco Employee
Cisco Employee

Hello Ozden,

If you are using a CUCM server, you will need to enable Enhance Line Mode on the Phone to have available the right side 5 softkeys.

Please be aware that not all features are available when on ELM: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/english/adminguide/P881_BK_C136782F_00_cisco-ip-phone-8800_series/P881_BK_C136782F_00_cisco-ip-phone-8811-8841_chapter_01011.html#reference_B79D0A49A50063E00AFD61EA83CC1D0C

 

Let me know if CUCM is the case,

George

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