07-24-2022 06:54 PM - edited 07-24-2022 07:01 PM
Hi, we are trying to register an IP Phone model CP-8865-3PCC with CUCM 10.5.2, we are able to select it from the list, but the phone does not try to register. It keeps on the initial mode.
Many thanks in advance
Best Regards
07-25-2022 02:06 AM
Hi
This 8865 phone is running 3PCC (MPP) firmware and NOT enterprise.
You need to convert it from MPP to Enterprise, please take a look at upgrade.cisco.com.
You can register it to CUCM using a Third Party SIP Device on CUCM, but you'll lose some of the core 8865 features. It will only have basic functionality.
Geo
07-25-2022 05:13 AM
Thanks Geovany, we are going to try. We will let you know.
thanks again
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