05-26-2015 12:26 PM - edited 03-17-2019 03:08 AM
Solved! Go to Solution.
05-26-2015 03:27 PM
OK, first of all, read the release notes for the FW you want to upgrade to, if there's a requirement for a middle jump, it will be listed there. If there is, you'll need to follow the upgrade path mentioned before the final FW
The installation is simply a COP file, install it under OS admin as any other COP or ISO, there's no special instructions.
05-26-2015 12:47 PM
You need to mention if you're using CUCM, or CME, in order to get any assistance.
05-26-2015 02:14 PM
05-26-2015 03:27 PM
OK, first of all, read the release notes for the FW you want to upgrade to, if there's a requirement for a middle jump, it will be listed there. If there is, you'll need to follow the upgrade path mentioned before the final FW
The installation is simply a COP file, install it under OS admin as any other COP or ISO, there's no special instructions.
06-09-2015 06:48 AM
06-09-2015 07:45 AM
Exactly what are you doing??
Uploading the files??
Or installing a COP??
06-09-2015 11:31 AM
06-09-2015 12:11 PM
No need to put the phone firmware files on a DVD. Just save them on your hard drive, go to OS Admin and select the file location and load it. Make sure to load the firmware on all of the CUCM's and restart TFTP service on all after it is loaded.
06-09-2015 12:18 PM
He has COP files, he needs to install them, not just upload the files.
06-09-2015 12:45 PM
Don't create any folders if you want to use a DVD, just place all the files in the root of the DVD and use it that way. Or set a SFTP to host the files to install them. Either will work.
05-26-2015 03:30 PM
How long is a piece of string?
How many phones are we talking about? How many remote locations?
Personally, I prefer to upgrade the phones prior to moving the phones to a higher version cluster. This will give you the opportunity to do it in a more controlled manner.
If you have multiple locations, just change the phone load on a per location basis, using BAT>update phones under the device configuration. With firmware peer sharing, this should take too long. after that test the location and gradually upgrade all the other phones.
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