11-09-2012 08:55 AM - edited 03-16-2019 02:06 PM
Hi Everybody
Current environment:
- Router 2851 (c2800nm-adventerprisek9-mz.151-4.M5.bin)
- Switch
- IP Phone 7942 (SCCP42.9-3-1SR1)
- CME8.6
Router ----- Switch ----- IP_Phone
IP phone is able to download and install firmware from CME (SCCP42.9-3-1SR1)
if enabled the debug tftp events
it shows the following messages
Nov 9 16:31:32.857: TFTP: Looking for CTLSEP00269944D1AF.tlv
Nov 9 16:31:32.977: TFTP: Looking for ITLSEP00269944D1AF.tlv
Nov 9 16:31:33.093: TFTP: Looking for ITLFile.tlv
Nov 9 16:31:33.297: TFTP: Looking for SEP00269944D1AF.cnf.xml
Nov 9 16:31:33.297: TFTP: Opened flash:/its/vrf1/SEP00269944D1AF.cnf.xml, fd 10, size 1451 for process 12
Nov 9 16:31:33.305: TFTP: Finished flash:/its/vrf1/SEP00269944D1AF.cnf.xml, time 00:00:00 for process 12
CME config and Phone's cnf.xml have been attached
Anybody could help?
Thanks in advance
Sam
11-09-2012 09:14 AM
Sam, It looks like you have gotten a little further than I have. I am also using a 2851 router. But I cannot figure how to load CME 8.6 as its too big when I copy it to flash: Are you just coping the above files or did you put hte entire 8.6 file set onthe router. And if the entire set, how? where?
I am guessing that you too are just getting started learning VoIP. If you like, I would like to connect with you so we can colaberate and learn from each other. I am using CBT Nuggets for trainging videos.
Michael
11-10-2012 07:36 AM
Go into telephony-service and run the command create cnf...this will update your cnf files.
11-10-2012 06:16 PM
Hi michael
I just copied the IOS directly from tftp to flash
Hi m-ketchum
I did the create cnf-file after I update the telephony service and the ephone stuff, but still the same result...
Sent from Cisco Technical Support Android App
11-10-2012 10:55 PM
Hi,
Do the following Troubleshooting
1. Erase Cisco 7942 configuration from the phone.
2. Remove the following commands and after that create cnf-file under TS
cnf-file location flash:
cnf-file perphone
Kindly Rate it if helpful
thanks
11-11-2012 05:35 PM
I have done your suggestion, but it still the same result
Here are some more info from the IP Phone7942 > Settings> Status> Status Messages
07:30:23 VPN Not Configured
07:30:22 SEP00269944D1AF.cnf.xml(TFTP)
07:30:21 No Trust List Installed
07:30:20 No DNS Server IP
Seems there is a strange on the SEP00269944D1AF.cnf.xml(TFTP)..
should it be SEP00269944D1AF.cnf.xml << withouit (TFTP)
One more finding... when type "show license", it shows
Index 1 Feature: ios-ips-update
is it because of license ?
Thanks
Sam
11-12-2012 05:19 AM
Problem resolved ... seems the latest IOS c2800nm-adventerprisek9-mz.151-4.M5.bin has problem on 2851
After using the previous/older IOS version.
All phones can registered to CME, the configuration has no problem
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