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IP phone not Starting

mohd Akram
Level 1
Level 1

Dears,

I have cisco 7942 IP phone which is not power up when connect, light blinks once and the device is not power up

I Attached the images of the phone when connect.

Regards,

Akram 

2 Replies 2

hsood
Cisco Employee
Cisco Employee

Hi,

This does not look to be phone software issue but the phone hardware at fault.

You can try a factory reset of the phone using the following post:

https://supportforums.cisco.com/discussion/10787601/how-reset-7942-factory-defaults-callmgr-423sr2b

In case that does not work, you will have to go for replacement for this phone.

Regards,

Hitesh

Dears,

May I know what is the difference between STD and Enhance license for CUCM