IP phone Question

[shurufade]

when users logout their Device profile of the phone , the phone still rings 

is there any option to disable this or stop ip phones ringing after user UDP logout 

thanks 

shurufade

[Jaime Valencia]

If the DN that the device has when no EM is logged in, is reachable by users, it will ring, nothing to do there.

Create a separate UDP and assign it to the devices as the logged out profile and use a DN no one will dial.

[shurufade]

Thank you the update jaime

however  let me clarify this bit more,    I have a branch with 6 users who are logged on to their ip phones .. where their line group is set as broadcast(see screenshot) which means that their phones will ring simultaneously  right. 

so what i am looking for is that when  two users log out from their phones . i just want to ring the remaining 4 phones not all the phones 

so will there be a box to untick in CUCM hunt to avoid logged out phones from ringing 

hope that helps 

let me know what you think

thanks mate

[Carlo Poggiarelli]

Hi Shurufade.

What you can do is put the logged out phone's DN into a different partition of UDP's DN.

HTH

Regards

Carlo

[yahsiel2004]

Have you tried giving the users the HLOG key? They can log out the hunt group prior to logging out their UDP. You should also consider what Carlo & Jaime (+5) have recommended.

Regards,

Yosh