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IP phone stops recording after failover

We have CUCM version 10 and integrated with recording system( speechlog ) when the cucm which the ip phones registered on is down , the ip phones registered on the secondary node of its call manager group and after its first node come back up the phones go back to register on as as it is its primary node but at this time the recording stooped and we have to restart the phone to start recording again,

any one can help to know the cause of this issue?

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Enthusiast

Re: IP phone stops recording after failover

Is the integration to your recording system a SIP trunk? 

If so are you running on all nodes? 

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Re: IP phone stops recording after failover

Hi,

Yes it is integrated through a SIP trunk and applied on all nodes

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