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Ip phones Back ground image

Gilberto Marcos
Level 1
Level 1

Hello guys I have uploaded logos for ip phone 7945, 7965 and 7975 but the logos are not available from the settings menu.

I have checked the resolution of the logos, and the directory and all seems to be ok.

Has any one faced this issue?

Thank you for your help.

The call manager version is 7.1

3 Replies 3

cnuche
Cisco Employee
Cisco Employee

Could you please share what exactly the configuration is? you need to create a direcoty (folder) on the tftp server called 'desktops' and then another one with the resolution of the phone, I'm attaching a zip file with all the files needed for several phone models ie.

Desktops/640x480x24

there will be a folder for each phone model (unless you have several phones that have the same display resolution)

Hope this helps, if it does please rate.

Christian Nuche.

PDI HD

Try the suggestions over here:

How to modify/change the background image of an IP Phone (new): https://supportforums.cisco.com/docs/DOC-11493

How to take screen shots from an IP Phone: https://supportforums.cisco.com/docs/DOC-11888

Hello Chritian

I am doing the list in the following way:

and the logos have the resolution that is indicated in the List.xml.

Its a little courious because we have uploaded 7911 logos and they are

working fine.

Regards

From:

cnuche

To:

Gilberto Marcos S/Mexico/IBM@IBMMX

Date:

28/10/2010 18:42

Subject:

New message: "Ip phones Back ground image"

7gmarcos,

A new message was posted in the Discussion thread "Ip phones Back ground

image":

https://supportforums.cisco.com/message/3213745#3213745

Author : cnuche

Profile : https://supportforums.cisco.com/people/cnuche

Message: