IP PHONES NOT POWERING WITH NM-16ESWP

[Sriharshaa Prabhakar]

Hi,

We have a Cisco2811 with NM-16ESW with PPWR-DCARD-16ESW, the card is working fine with PCs and Servers connected to it, however when we connect the IP Phone, it is unable to powerup the IP Phone. Is there any specific configuration to enable the PoE feature on the NM-16ESWP Module.

Any help in this regard is appreciated...

Regards,

Sriharshaa Prabhakar

[Sushil Kumar Katre]

Hi Sriharshaa,

Can you paste the show diag output from the router.

>> Sushil

[Sriharshaa Prabhakar]

Slot 1:

FastEthernet Port adapter, 17 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware Revision : 1.0

Top Assy. Part Number : 800-15156-02

Board Revision : D0

Deviation Number : 0-0

Fab Version : 03

PCB Serial Number : FOC12040F3P

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Base MAC Address : 001e.4ae6.2bd6

MAC Address block size : 17

Product (FRU) Number : NM-16ESW

Version Identifier : V01

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 02 A9 41 01 00 C0 46 03 20 00 3B 34 02

0x10: 42 44 30 80 00 00 00 00 02 03 C1 8B 46 4F 43 31

0x20: 32 30 34 30 46 33 50 03 00 81 00 00 00 00 04 00

0x30: CF 06 00 1E 4A E6 2B D6 43 00 11 CB 88 4E 4D 2D

0x40: 31 36 45 53 57 89 56 30 31 20 FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

16-Port Power Daughter Card

Hardware Revision : 1.0

PCB Serial Number : FOC120307FA

Part Number : 73-6610-02

Board Revision : C0

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Deviation Number : 0-0

Top Assy. Part Number : 65535-16777215-255

CLEI Code : CNSPN10AAA

Product (FRU) Number : PPWR-DCARD-16ESW

Version Identifier : V01

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 02 B3 41 01 00 C1 8B 46 4F 43 31 32 30

0x10: 33 30 37 46 41 82 49 19 D2 02 42 43 30 03 00 81

0x20: 00 00 00 00 04 00 80 00 00 00 00 C0 46 FF FF FF

0x30: FF FF FF C6 8A 43 4E 53 50 4E 31 30 41 41 41 CB

0x40: 90 50 50 57 52 2D 44 43 41 52 44 2D 31 36 45 53

0x50: 57 89 56 30 31 20 FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

GigabitEthernet-0 Daughter Card

Hardware Revision : 1.0

PCB Serial Number : FOC12040UZ6

Part Number : 73-6593-02

Board Revision : B0

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Deviation Number : 0-0

Top Assy. Part Number : 65535-16777215-255

CLEI Code : CNSPP20AAA

Product (FRU) Number : GE-DCARD-ESW

Version Identifier : V01

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 02 B2 41 01 00 C1 8B 46 4F 43 31 32 30

0x10: 34 30 55 5A 36 82 49 19 C1 02 42 42 30 03 00 81

0x20: 00 00 00 00 04 00 80 00 00 00 00 C0 46 FF FF FF

0x30: FF FF FF C6 8A 43 4E 53 50 50 32 30 41 41 41 CB

0x40: 8C 47 45 2D 44 43 41 52 44 2D 45 53 57 89 56 30

0x50: 31 20 FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

[Sushil Kumar Katre]

Is this happening with all the IP Phones? What IP Phones are you having?

Check the "show power inline" output.

[Sriharshaa Prabhakar]

Hi Team,

I believe the NM-16ESW with PPWR-DCARD-16ESW requires and additional Power Supply PPWR-PS-360W on the Cisco 2800/3800 Series Router to Power up the IP Phones.

Request any of the product experts to confirm the same.

We are unable to Powerup the IP Phones on the 2800 with the NM-16ESW and the PPWR-DCARD-16ESW.

Regards,

Sriharshaa Prabhakar

[paolo bevilacqua]

Do "show env" and you will see if you have the PoE PS. It fits inside the roouter as an upgrade instead of the standard one.