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IP Telephony and Phones

infra.admins
Level 1
Level 1

While performing DRill test we observed that while transtions from Primary to subscriber was smooth, all phones registered to the subscriber without any issue but we are not able to receive incomning PSTN calls outgoing is working fine. I have checked the Route group and Route List they containg both SUB-PUB. The route also shows connected to SUB when PUB is down but stiil we cannot receive calls from outside. Am i missing something.It would be very useful if someonr could guide me to resolve this issue. We are using only a single SIP trunk in THe Route group and there are no Dial peers configured on the Voice router. 

1 Accepted Solution

Accepted Solutions

@Syed
Level 3
Level 3
I guess it is MGCP gateway.
Add subscriber as redundant host on the voice gateway

View solution in original post

5 Replies 5

@Syed
Level 3
Level 3
I guess it is MGCP gateway.
Add subscriber as redundant host on the voice gateway

Hi syed, 

thank you for your reply.

We have SIP gateway and not MCGP.

 

Regards

What resolved the issue?

Issue still not resolved.

Please verify the dial-peer is set for Subscriber CM also + change preference

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