05-08-2013 04:59 AM - edited 03-16-2019 05:12 PM
Hi,
I have to gather requirements for IP Telephony from Customers.Can someone please provide me a comprehensive checklist or Questionnaire .
Thanks
Sam
05-08-2013 05:55 AM
Sam,
Is this your first time to do such a task? If so how familiar are you with Cisco UC technologies as asking questions requires knowledge since questions lead to discussions and detailed descriptions of features and functionality is required. I have trained many engineers over the years and from my experience it is impossible to conduct decent discovery without very good understanding of the solution.
With that being said these types of documents are considered intellectual properly and I don't know how many folks will freely give these up, so you might want to consider building your own.
HTH,
Chris
01-31-2015 08:15 AM
Chris,
Help me how to start understanding Cisco UC Technologies, I have expert level knowledge in designing, implementing and troubleshooting networks.
Please share any non-proprietary documents to start with
-Venkata
05-08-2013 06:10 AM
Hi Sam,
My friend Chris is most correct here (+5 buddy!) These type of
docs are generally proprietary, but the building blocks and
sample questionnaires can be found in this "older" Cisco press book
Cisco IP Phone Models and Selection Criteria
Customer Business and Technical Expectations
Power Protection and Environmental Condition
Analog Device Information (Fax/Modem)
Telephony Features and Applications
User Requirements for Phone Features
Legacy Voice-Mail Integration Requirements
Legacy PBX Integration Requirements
Sizing the CallManager Cluster
Branch Office IPT Requirements
Class of Restriction Requirements
Call-Routing and Dial Plan Requirements
Sizing the PSTN/Gateway Trunks
Power Requirements (Per Site/Per Switch Specific)
Call Admission Control Considerations
Corporate Directory Requirements
Conferencing, Transcoding, and MTP Requirements for Central Sites
Messaging and Directory Architecture
Infrastructure Requirements for Unity Deployment
Unity Integration with PBX/CallManager
Unity Networking with Other Voice-Mail Systems
Cheers!
Rob
06-22-2023 06:05 AM
Rob, could you please help me sharing the resources list. Its 10 years old treasure, still if you can guide me where can I find the updated docs will be much helpful.
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